Account Manager managing customer relationships and sales for AgroFresh's agricultural products. Achieving profitability goals and providing technical support in agricultural settings.
About the role
- Key Account Manager at Intrepid Asia, enhancing ecommerce strategies for brands across platforms in Malaysia. Managing relationships, driving revenue growth, and optimizing performance.
Responsibilities
- As a Key Account Manager, you will be responsible for managing and growing the ecommerce business of one or multiple brands across all ecommerce platforms in Malaysia.
- Create the ecommerce strategy and annual plans for your brands and take ownership of their business like it is yours.
- Negotiate with brand and platform stakeholders to maximize the attractiveness of propositions for consumers and exposure for the brand, in order to grow the business.
- Analyze sales data and market trends to identify opportunities for growth and optimization.
- Conduct monthly, weekly and post mortem business reviews to assess account performance and identify areas for improvement.
- Provide actionable insights and recommendations based on data analysis to drive account growth.
- Develop and execute promotional plans in collaboration with marketing and sales teams.
- Build and maintain strong relationships with key account clients. Address client inquiries and concerns promptly, ensuring high levels of satisfaction.
- Act as the primary liaison between the company and platform partners, ensuring smooth communication and collaboration.
- Collaborate with various internal teams to ensure cohesive account management.
Requirements
- Min 2-3 years of relevant work experience in Ecommerce, ideally with a platform (Lazada / Shopee), with another enabler, or with a brand or distributor
- Commercial performance-driven mindset, flexible & collaborative attitude, looking to make an impact and thriving in a fast-paced start-up environment
- Strong interpersonal, relationship and communication, listening and negotiation skills
- Ability to develop a brand ecommerce strategy and translate this into annual & monthly activation plans
- Experience in developing digital / ecommerce campaign plans
- Analytical skills to analyze data and make performance improvement suggestions
- Project management experience
- Good Excel and PowerPoint skills
Benefits
- Excellent and competitive compensation package
- Professional and open international working environment – culturally integrating the best of all cultures to take the best of each and ensure we build an energetic, commercial, and fun working atmosphere.
- Ample opportunity for personal and professional development, both on the job and through regular training (Ecommerce topics, technical skills, soft skills and leadership training) made available on our proprietary learning platform Intrepid University
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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