UF
US FoodsTerritory Manager
Territory Manager driving sales and customer relationships within the foodservice industry. Building relationships and executing sales strategies while ensuring customer satisfaction throughout assigned territories.
About the role
- Serving as the coffee expert and main point of contact for key hospitality partners - building strong relationships and making sure they always get an outstanding experience.
- Creating and delivering account plans that drive sales growth, spotting smart opportunities to add value through cross-sells and up-sells.
- Negotiating pricing and contracts that balance commercial goals with Pact’s commitment to fairness and transparency.
- Working closely with Marketing to generate new business within clearly defined hospitality segments - and following up on inbound leads with energy and focus.
- Winning new accounts and growing existing ones, delivering against ambitious but achievable growth targets.
- Collaborating with Operations and other teams to make sure partners are onboarded smoothly and their orders are fulfilled on time.
- Keeping track of performance across your accounts - from sales and KPIs to client satisfaction - and using the insights to drive continuous improvement.
- Spotting opportunities to introduce new products, services, or initiatives that will help your clients serve even better coffee.
- Representing Pact at client meetings, industry events, and trade shows - helping us build lasting connections across the hospitality world.
Requirements
- Someone who lives and breathes coffee - with a deep understanding of the market, key trends, and what makes the industry tick.
- Experience in the coffee marketplace, ideally within the premium or speciality segment.
- A proven track record in account management, new business development, and building lasting client relationships.
- Commercially sharp, with a focus on driving growth and hitting targets in a way that feels authentic and sustainable.
- Skilled at managing multiple accounts and priorities while keeping an eye on long-term growth.
- Highly organised, proactive, and comfortable taking ownership to get things done.
- A natural collaborator who works well across teams and brings others along for the journey.
- Genuine, infectious enthusiasm for coffee - and a belief in Pact’s mission to make coffee better for everyone.
Benefits
- £35-40,000 base salary plus on target earnings (OTE) of £20,000, with uncapped accelerated earnings for overachievement
- 23 days holiday (increasing annually up to 27 days) plus 3 days extra between Christmas & New Year
- Flexible working core hours (10–4)
- Monthly at-home coffee allowance
- Enhanced pension
- Enhanced parental leave
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