NI
NTT DATA, Inc.Sales, Business Development, Account Manager
Client Manager responsible for nurturing client relationships and driving sales at NTT DATA. Utilizing advanced methodologies to offer tailored solutions that meet business needs.
About the role
- Manage the customer portfolio and establish strong personal relationships to foster loyalty, retention, and increased lifetime value by maintaining their customary and sustainable play levels
- Monitor individual customer performance and ensure timely provision of rewards, both online and offline, aligning with business requirements; Deliver top-tier customer service to assigned customers, acting as the primary point of contact through all available channels and for any related issues
- Proactively target individual customers with appropriate actions at strategic points in their lifecycle (new Key Accounts, churning, lapsed, returning, big winners, etc.) to drive growth and activity
- Strategically plan and host diverse local or global Key Account events, collaborating with the Hospitality and Sponsorship Team, including hospitality at sporting events, concerts, luxury dinners, and entertainment outings, collaborating with the Hospitality and Sponsorship Team; Monitor market-level performance and comprehend emerging trends
- Initiate campaigns tailored to stimulate activity among assigned Key Accounts, ensuring prompt generation, tracking, and reporting of results; Acquire in-depth knowledge of customers (playing behaviors, preferences, dislikes) to build respective strategies; Play a vital role in driving business success by representing the voice of Key Accounts and providing valuable feedback and innovative ideas to enhance the overall customer experience.
Requirements
- Bachelor’s and/ or Master's Degree in Marketing/Business Administration/Management or other relevant fields
- Work experience in a customer-facing environment. Key customer management will be considered a plus
- Native Spanish speaker and excellent command of English
- Strong relationship-building skills and a commitment to providing world-class service to our valued customers
- Commercial acumen, analytical and organizational skills, attention to detail
- Excellent MS office skills
- Outstanding written and verbal communication skills
- Passion for the online gaming industry, either as a customer or through prior work experience in the industry
- A sense of responsibility, reliability, and a proven ability to work well within a team
- Professional appearance, and a willingness to travel and work outside of regular office hours.
Benefits
- 🕑 Hybrid way of working
- 🏃 A buddy will support you with your onboarding
- 💸 Competitive pay and bonus scheme
- 👩⚕️ Private health insurance for you and your family
- 💰 Monthly meal allowance
- ⭐Developmental 360° feedback framework
- 📚 Unlimited access to Udemy & continuous training
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
SK
Schülerhilfe GmbH & Co. KGRegional Manager — Lake Constance, Allgäu
Gebietsleiter für Schülerhilfe im Raum Bodensee / Allgäu. Verantwortung für mehrere Standorte und deren Mitarbeiterführung.
SB
Score Group BrasilAccount Manager
Account Manager ensuring strategic alignment and operational processes for major client projects. Leading teams to deliver integrated communications and maintaining client relations effectively.
Senior Associate Territory Manager focusing on UroLift System and Barrigel procedures. Conducting sales calls and providing clinical support in the Birmingham area.
CL
Coca-Cola Canada Bottling LimitedAccount Manager
Account Manager for Liberty Coca - Cola managing customer relationships and increasing business. Responsible for executing sales calls and maintaining inventory for existing customer accounts.
CL
Coca-Cola Canada Bottling LimitedAccount Manager
Account Manager responsible for customer relationships and selling Coca - Cola products. Executing sales calls and maintaining customer accounts in Morris & Sussex County, NJ.
&O
Enterprise Account Manager representing &Open to clients. Engaging with enterprise clients and managing corporate gifting programs to drive growth and client satisfaction.
FA
FacultyHead of Partnerships
Head of Partnerships expanding market reach through strategic collaborations with cloud partners. Transforming how partnerships drive business impact in a dynamic AI environment.
FG
Franke GroupNational Account Manager
National Account Manager role at Franke Coffee Systems, managing coffee machine accounts and pursuing new business opportunities.
DS
dsm-firmenichAccount Manager, Pet Food
Account Manager focusing on sales of DSM - Firmenich products to European pet food manufacturers. Building relationships with clients and driving sales through effective strategies.