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Phoenix Software LimitedAccount Director
Account Director overseeing strategic customer relationships in the Government sector, driving sales growth and maintaining client satisfaction in a hybrid work environment.
About the role
- Gestionar y potenciar la cartera de agencias afiliadas asignadas
- Asegurar la fidelización, crecimiento y satisfacción mediante la ejecución de planes comerciales
- Atención personalizada y capacitación continua
- Contribuir al cumplimiento de las metas de ventas en el sector turismo
- Realizar seguimiento telefónico y/o visitas periódicas a su cartera de partners
- Detectar oportunidades de crecimiento y ventas adicionales
- Resolver solicitudes y requerimientos de las cuentas afiliadas relacionados con temas comerciales o administrativos
- Brindar asesoría sobre productos, promociones y procesos de la empresa
- Capacitar a las cuentas en el uso de la plataforma y herramientas de la empresa
- Elaborar planes y reportes comerciales con base en los resultados obtenidos
Requirements
- Profesional en Turismo, Administración de Empresas, Mercadeo, Marketing o carreras afines.
- Experiencia mínima de 2 años en ventas, gestión de proyectos de preferencia, en el sector turismo.
- Conocimientos avanzados de Microsoft Office y manejo de Excel (análisis de datos, tablas dinámicas, reportes).
- Habilidades de comunicación, negociación y servicio al cliente
- Disponibilidad para realizar visitas presenciales a clientes
- Experiencia previa en empresas mayoristas de turismo.
- Conocimiento de estrategias de fidelización y desarrollo de cartera.
- Manejo de CRM o plataformas comerciales.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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