Analyst managing the claims process from notification to closure at MDS Brasil. Collaborating with clients and insurers while ensuring compliance with company policies.
Responsibilities
Ensure correct registration of low-complexity claims processes upon notification by the insurance company of the fact or event that triggered the client's claim, in order to perform analyses and investigations to verify coverage of the event according to the terms established in the policy.
Support customer service through multiple channels, including in-person, telephone and digital tools, so that all customers are served according to their needs promptly and accurately regarding partial loss, total loss or assistance claims.
Monitor the entire claims process through the insurer's communication channels to ensure compliance with all claims regulation standards.
Ensure that the customer is informed of all stages of the claims process by sharing data and information, providing the necessary support and guidance regarding the claims operation.
Track all open and/or settled claims by setting deadlines for follow-up of each case to ensure internal control of reported claims and the subsequent impact at renewal.
Support pre-analyses of contracted coverages by verifying all data and information on the current policy to confirm whether the claimed loss is covered.
Perform other related professional activities inherent to the role as required by the area, through training, professional qualification and guidance from the immediate supervisor, to ensure continuous professional development as a learning opportunity and according to the needs of the area.
Requirements
Bachelor's degree in Business Administration, Actuarial Science or related fields.
Experience at insurance brokerages with automobile claims and other lines of business.
Basic to intermediate knowledge of Microsoft Office.
Excellent verbal and written communication, analytical skills, organizational skills, critical thinking and collaboration.
Benefits
Medical and dental insurance
Life insurance
Meal and/or food allowance
Transportation allowance
Profit-sharing (PLR)
Wellz
Wellhub
Day off
Apoio Pass for you and your dependents
Discounts on personal insurance purchases such as auto, life, home, travel, and others.
Supply Chain Costing Analyst ensuring accurate costing processes and compliance with financial reporting for corporate accounting. Collaborating with internal teams and preparing for year - end audits.
Margin and Profitability Analyst at Abbott providing critical support to drive margin goals in the CRM division. Collaborating across teams to lead initiatives for productivity and cost improvements.
QA Analyst in hybrid role at EXFO, focusing on strategy and automation for testing solutions. Collaborating with development teams to ensure product quality and reliability.
Analista Portfolio II working on data treatment, dashboard generation using SQL, Phyton, and Power BI for Zurich. Aiming at analyzing KPIs and tracking results across digital channels.
Performance Analyst at Severn Trent Water improving river health through analyzing performance data. Collaborating with teams to enhance compliance and drive continuous improvements in water management processes.
Analyst ensuring data quality and reporting consistency in the bank’s financial operations. Responsible for data analysis and visualization supporting management decisions.
Senior Performance Analyst leading organic search initiatives and collaborating on paid search efforts at TELUS Santé. Optimizing digital footprint for traditional and AI - driven search landscapes.
Analyste en Approvisionnement au sein de MHIRJ, axé sur la performance des fournisseurs et la gestion des contrats. Développer des stratégies d'approvisionnement et maintenir des relations avec les fournisseurs.