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Insight Value

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analyst

Insight Value is an insurance brokerage and risk advisory firm that provides tailored corporate and personal insurance solutions, consulting, and risk-management services. The company offers digital platforms to manage insurance and employee health benefits, and produces industry insights and publications to support clients. It serves businesses and individuals with coverage for assets, liabilities, employee benefits, transport, reinsurance and related insurance products.

• Ensure correct registration of low-complexity claims processes upon notification by the insurance company of the fact or event that triggered the client's claim, in order to perform analyses and investigations to verify coverage of the event according to the terms established in the policy.
• Support customer service through multiple channels, including in-person, telephone and digital tools, so that all customers are served according to their needs promptly and accurately regarding partial loss, total loss or assistance claims.
• Monitor the entire claims process through the insurer's communication channels to ensure compliance with all claims regulation standards.
• Ensure that the customer is informed of all stages of the claims process by sharing data and information, providing the necessary support and guidance regarding the claims operation.
• Track all open and/or settled claims by setting deadlines for follow-up of each case to ensure internal control of reported claims and the subsequent impact at renewal.
• Support pre-analyses of contracted coverages by verifying all data and information on the current policy to confirm whether the claimed loss is covered.
• Perform other related professional activities inherent to the role as required by the area, through training, professional qualification and guidance from the immediate supervisor, to ensure continuous professional development as a learning opportunity and according to the needs of the area.

Junior Claims Analyst

Analyst managing the claims process from notification to closure at MDS Brasil. Collaborating with clients and insurers while ensuring compliance with company policies.

full-stack-engineer

• Migrate legacy systems to .NET C# SaaS with a microservices architecture by applying agile methodologies and software engineering best practices to modernize platforms and increase operational efficiency.
• Develop scalable solutions in Docker/Cloud using Clean Code and distributed architecture principles to ensure maintainability, performance, and alignment with business requirements.
• Deploy and maintain CI/CD pipelines, versioning, and release management through continuous integration and automation tools to ensure agile, consistent, and high-quality deliveries.
• Create customizable modules and support Artificial Intelligence and automation initiatives by integrating APIs and innovative frameworks to expand scalability and support the company’s technological evolution.
• Ensure security, stability, and performance of solutions in collaboration with infrastructure and cybersecurity teams to maintain system reliability and mitigate operational risks.
• Define technical standards and development best practices by preparing guidelines and validating innovations via POCs to promote technological governance and continuous improvement.
• Act as a trainer and/or reference for other team members through training and mentoring to ensure everyone can make the best use of applications and work tools to achieve results.
• Perform other related professional activities inherent to the role as needed, including training, professional development, and guidance from the immediate supervisor to ensure continuous professional growth.

Senior IT Developer – Fullstack

Fullstack developer position at MDS responsible for modernizing corporate systems with microservices. Engaging in agile methodologies and ensuring solutions are aligned with digital transformation strategies.

• Obtain insurance quotes by sending the necessary data and/or information to insurers to find the best insurance options that fully meet the policyholder's needs.
• Prepare a proposal letter for the policyholder by presenting all necessary information regarding the insurance, in order to present the best options that fully meet the policyholder's needs.
• Prepare and submit policy issuance requests to insurers to formalize acceptance of the risk within the timeframe requested by the policyholder.
• Analyze requests for new insurance quotes and/or renewals (individuals) by receiving quote requests to identify the risk profile.
• Analyze proposals received from insurers by reviewing policy values and conditions to compare available insurance options, identify essential coverages and determine the best price-to-value option for the policyholder.
• Send the policy and payment slip/invoice to the policyholder using systems and digital tools (e-mail) to ensure the policyholder is aware of all rights and obligations related to the contracted insurance.
• Ensure accurate registration of data and/or information for issued policies using systems and digital tools to enable organized and reliable information for consultation and other activities.
• Perform other related professional activities inherent to the role as required by the area, through training, professional qualification and guidance from the immediate supervisor, in order to ensure continuous professional development.
• Search the insurance market to obtain the best placement for lower-complexity client risks—considering criticality, size, revenue and political relationships—by negotiating to bring the best financial and technical solution to the client, and present a technical, commercial and consultative comparison to the client.
• Provide necessary support and assistance to other departments by supplying or making available data and/or information to ensure continuity of processes and task execution.

Junior Business Risk Analyst

Join MDS Brasil as a Junior Business Risk Analyst, supporting new insurance processes and renewals. Collaborate with teams to provide optimal insurance solutions for clients in Curitiba.

• Realizar o atendimento a carteira de clientes de alta complexidade, por meio de atendimento presencial, telefônico e/ou ferramentas digitais, a fim que todos possam ser atendidos de acordo com sua necessidade de forma ágil e assertiva.
• Realizar atendimento ao cliente, por meio de tratamento atencioso, pautado no diálogo e na compreensão da necessidade, a fim de prestar o esclarecimento de dúvidas e/ou as informações necessárias em relação ao processo de cobertura dos benefícios seguráveis e/ou não seguráveis.
• Prestar apoio ao cliente em relação a solicitação e/ou prévia de reembolso, por meio de atendimento presencial, telefônico e/ou ferramentas digitais, a fim de garantir o efetivo reembolso de despesas decorrentes de atendimento recebido fora da rede credenciada.
• Realizar os procedimentos necessários para a realização de estudo de mercado, por meio de levantamento dos dados e/ou informações necessárias para o preenchimento dos formulários de cotação, a fim de identificar quais as melhores condições e facilidades para o cliente dentro do prazo da renovação.
• Elaborar relatórios e/ou apresentações com os indicadores de sinistralidade, por meio de organização de dados, informações e análises quantitativa e qualitativa, a fim de disponibilizar para o cliente os resultados da apólice.
• Identificar oportunidades de melhoria, por meio de mapeamentos realizados durante a execução dos processos, aplicação dos procedimentos e fluxos de trabalho, a fim de sugerir ações que possibilite melhoria contínua no atendimento ao cliente.
• Realizar outras atividades profissionais correlatas e inerentes ao cargo exercido, conforme necessidade e/ou e demanda da área, sempre que necessário, por meio de treinamento, qualificação profissional e orientações do líder imediato, a fim de garantir o desenvolvimento profissional contínuo.

Senior Relacionamento Analyst

Professional handling high complexity client portfolios in the insurance sector. Focuses on health and dental benefits with strong customer satisfaction emphasis.

insurance

• Realizar atendimento a clientes de riscos financeiros de **complexidade intermediária** (Seguro Garantia e Fiança Locatícia), por meio de atendimento telefônico e/ou ferramentas digitais, a fim que todos possam ser atendidos de acordo com sua necessidade de forma ágil e assertiva em relação as dúvidas.
• Realizar cotação, acompanhamento, emissão e envio de propostas/apólices, por meio de pesquisa no mercado segurador, a fim de identificar as melhores opções oferecidas e os preços cobrados que contemplem plenamente as necessidades do cliente.
• Realizar a apresentação da descrição detalhada das características, propriedades e requisitos técnicos do produto ao cliente, por meio de reuniões presencias e/ou ferramentas digitais, a fim de esclarecer todos os detalhes em relação as coberturas, exclusões, aplicabilidade do Seguro Garantia e Fiança Locatícia.
• Realizar o controle de cadastro das apólices por meio do uso de sistemas e ferramentas informatizadas, a fim de garantir que todo o processo de conciliação do comissionamento ocorra de forma organizada e segura.
• Realizar a cobrança dos valores de prêmio que constam em aberto, por meio de atendimento telefônico e/ou uso de ferramentas digitais, a fim de garantir que todos os valores sejam devidamente recebidos.
• Realizar outras atividades profissionais correlatas e inerentes ao cargo exercido, conforme necessidade e/ou e demanda da área, sempre que necessário, por meio de treinamento, qualificação profissional e orientações do líder imediato, a fim de garantir o desenvolvimento profissional contínuo.

Analista de Seguro Garantía, PL

Profissional responsável por elaborar propostas de Seguro Garantia e Fiança Locatícia na MDS. Atendimento a clientes e apresentação de soluções com foco em riscos financeiros.

• Provide service to a portfolio of lower-complexity clients via in-person, phone, and digital channels, ensuring each client is served promptly and accurately according to their needs.
• Assist clients with attentive, dialogue-based support to understand their needs and clarify questions or provide necessary information regarding the coverage process for insurable and non-insurable benefits.
• Support clients with reimbursement requests and pre-approvals through in-person, phone, and digital channels, ensuring effective reimbursement of expenses incurred for services received outside the provider network.
• Perform the necessary procedures to conduct market studies by gathering data and information required to complete quotation forms, aiming to identify the best terms and options for the client ahead of renewal deadlines.
• Prepare reports and/or presentations with loss-ratio indicators by organizing data and conducting quantitative and qualitative analyses to present policy results to the client.
• Identify improvement opportunities through process mapping carried out during execution, application of procedures, and workflow reviews, proposing actions that enable continuous improvement in customer service.
• Perform other related duties inherent to the role as required, through training, professional development, and guidance from the immediate supervisor to ensure ongoing professional growth.

Junior Relationship Analyst – Insurance & Benefits

Analyst managing customer relations for benefit clients with a focus on proactive support. Join MDS Brasil, a key player in insurance and risk management services.

collections

• Realizar cobrança de clientes inadimplentes (Ativo e/ou receptivo) por telefone, e-mail e outros meios corporativos
• Extrair/receber relatórios e identificar prêmios de seguros em atraso por meio dos portais das operadoras/seguradoras
• Realizar negociação de prazo e condições de pagamento buscando soluções viáveis para ambas as partes
• Registrar cancelamentos através de endossos e registrar todas as interações de cobrança no sistema da corretora
• Prestar atendimento aos clientes para esclarecer dúvidas sobre faturas, prêmios e condições de pagamento e informar eventuais cancelamentos
• Realizar outras atividades correlatas conforme necessidade, por meio de treinamento e orientações do líder
• Contribuir para o desenvolvimento de indicadores de desempenho (KPIs), objetivos e resultados chave (OKR) e novos projetos

Assistente de Cobrança

Handle inbound/outbound insurance premium collections, negotiate payments and register interactions. Support cancellations, reports, KPIs, and customer inquiries for MDS Brasil.

Insight Value

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