Area Credit Manager overseeing credit strategies in Missouri and Kansas markets, ensuring customer satisfaction and credit goals with a team of Credit Managers and Specialists.
BG
Hybrid IT Support Specialist – 1st & 2nd Level
Posted 4 months ago
About the role
- IT Support Specialist providing 1st and 2nd level IT support at Berge & Meer. Ensuring seamless IT operations for colleagues in a hybrid working environment.
Responsibilities
- Central point of contact for all IT-related questions from colleagues
- Receive, document and handle faults, requests and incidents
- Resolve common issues independently, e.g., software installations, hardware problems
- Escalate more complex cases in a structured manner to 3rd level or specialists within the team
- Bring order to the ticketing system and maintain focus on priorities
- Maintain high service quality
Requirements
- Completed vocational training in IT (e.g., Fachinformatiker Systemintegration) or equivalent experience
- Solid knowledge of the Windows environment (clients, Active Directory, Microsoft 365)
- Basic knowledge of networking and hardware
- Experience working with ticketing systems; ITIL fundamentals are a plus
- Structured, service-oriented way of working
- Patience and a friendly manner
- Very good German language skills, both written and spoken
Benefits
- 30 days of vacation
- Flexible working hours
- Hybrid working model
- Exciting tasks and ongoing professional development
- Employee benefits (e.g., JobRad, employee travel discounts, employer contribution to capital-forming benefits (VWL), company pension scheme)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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