Coordination role managing IT operations at Hitss. Focus on leadership, project execution, and team management.
Responsibilities
Ensure dissemination of the client’s defined technological guidelines and standards;
Monitor electronic timekeeping, medical certificates, vacation and absences within the team;
Plan and oversee the execution of IT projects, establishing operational agreements and ensuring communication among stakeholders;
Participate in management meetings and present regular productivity reports;
Monitor performance, productivity and delivery quality metrics;
Manage the IT team, promoting technical alignment, engagement and low turnover;
Identify and report to the client any blockers, deviations or security incidents;
Propose continuous improvements to processes and resource allocation to enhance operational efficiency.
Requirements
Undergraduate degree in progress or completed in Information Technology, or any bachelor’s degree supplemented by postgraduate studies (specialization, master’s or doctorate) in IT with a minimum of 360 hours;
Proven experience in people management and leading IT teams;
Experience in operations and in managing information technology contracts;
Knowledge of agile software development principles and practices;
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