Hybrid IT Operations Coordinator

Posted 2 months ago

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About the role

  • Coordination role managing IT operations at Hitss. Focus on leadership, project execution, and team management.

Responsibilities

  • Ensure dissemination of the client’s defined technological guidelines and standards;
  • Monitor electronic timekeeping, medical certificates, vacation and absences within the team;
  • Plan and oversee the execution of IT projects, establishing operational agreements and ensuring communication among stakeholders;
  • Participate in management meetings and present regular productivity reports;
  • Monitor performance, productivity and delivery quality metrics;
  • Manage the IT team, promoting technical alignment, engagement and low turnover;
  • Identify and report to the client any blockers, deviations or security incidents;
  • Propose continuous improvements to processes and resource allocation to enhance operational efficiency.

Requirements

  • Undergraduate degree in progress or completed in Information Technology, or any bachelor’s degree supplemented by postgraduate studies (specialization, master’s or doctorate) in IT with a minimum of 360 hours;
  • Proven experience in people management and leading IT teams;
  • Experience in operations and in managing information technology contracts;
  • Knowledge of agile software development principles and practices;

Benefits

  • Health benefits
  • Professional development incentives
  • Career opportunities
  • Inclusion and diversity

Job title

IT Operations Coordinator

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Postgraduate Degree

Location requirements

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