IT Customer Advisor managing client relations and representing customer needs within IT organization. Collaborating with technical departments and ensuring efficient service delivery.
Responsibilities
Independent advising and support of customers within the standard portfolio and representing customer requirements within the IT organization
Point of contact for our customers (internal/external) as advisor and partner with a solution-oriented “we take care” approach, and responsible for requirements capture for the subsequent demand-management process
Requirements
Completed degree in Business Administration or a comparable qualification
Several years of professional experience in customer support/account management
Strong analytical and conceptual skills, with a solution-oriented and flexible working style
High communication and teamwork skills, conflict-resolution competence, and a confident demeanor
Ability to think in both technical and commercial contexts
Solid product and competitor knowledge
Benefits
Attractive compensation according to collective agreement (TV-V) up to pay group 10
39-hour work week, 30 days vacation, 13th month salary
Flexible working hours and up to 80% mobile work
Pension plan, supplementary health insurance, fitness and wellness offers
Development opportunities in a secure, future-oriented company
Account Executive driving sales for ServiceLink's online real estate auction marketplace. Engage with potential bidders, maintain sales pipeline, and close sales efficiently.
Senior Account Executive in PR agency focusing on hospitality and lifestyle accounts. Engaging in strategic communications plans and creative programmatic ideas while managing multiple clients.
Junior Account Executive at Sunshine Sachs Morgan & Lylis managing high - profile entertainment events and PR tasks. Responsible for media relations, account support, and content creation for diverse clients.
Account Director leading diverse entertainment accounts for multi - sector communications agency Sunshine Sachs Morgan & Lylis. Focused on strategic communications, media relations, and team collaboration.
Strategic Account Executive cultivating strong client relationships for Cigna, understanding their industries and challenges. Engaging with decision - makers and providing tailored strategic solutions.
Field - based Supplemental Health Account Executive role with Cigna Healthcare, driving growth in Supplemental Health solutions across Texas and surrounding states. Proactive outreach and relationship management with market partners while meeting sales goals.
Route Sales Representative at Flowers Foods responsible for delivering fresh baked products. Build relationships with customers and ensure product freshness while adhering to a flexible schedule.
Intervention Account Executive focused on delivering educational solutions in New York. Building relationships with school districts to drive student success through tailored strategies and support.
Account Executive helping scale sales for Gorgias' AI - driven Conversational Commerce platform. This role involves closing deals and optimizing the sales pipeline for customer engagement.
Route Sales Delivery Driver for Carvel responsible for delivering quality frozen goods to supermarket accounts. Safety, sales, and customer service are key focuses in this role.