About the role

  • Collaborate with business process owners and system managers to support capability roadmaps and IT change initiatives
  • Engage operational units to understand objectives, challenges, and growth opportunities, translating business needs into actionable IT solutions
  • Maintain strong working relationships with internal and external stakeholders, ensuring alignment and effective communication
  • Lead and manage agile project delivery, ensuring end-to-end implementation and smooth transition into BAU operations
  • Prepare and maintain comprehensive project documentation, including planners, work packages, gap analyses, user stories, and business requirements
  • Provide accurate and timely reporting for management and governance meetings
  • Advise business leadership on initiatives and proposals, ensuring alignment with strategic roadmaps and priorities
  • Identify business value, assess digital opportunities, risks, and business capability requirements in solution development
  • Contribute to project planning and prioritisation, spanning predictive (plan-driven) and adaptive (iterative/agile) approaches
  • Define initiative scope, requirements, and prioritisation for projects of varying complexity
  • Translate stakeholder input into actionable insights, driving innovation and opportunities for technology to enhance business processes.
  • Undertake additional duties as directed to support IT and business objectives

Requirements

  • Strong strategic thinking skills; understands business needs and brings proactive solutions to the team
  • Demonstrate Emotional Intelligence and empathy when dealing with customer needs
  • Establish realistic expectations to support development of mutual trust
  • Knowledge of agile and hybrid project methodologies, to apply the appropriate project approach
  • Excellent interpersonal, communication and organisational skills
  • Proven stakeholder management skills i.e., the ability to influence and communicate across all levels of the business
  • Educated to Degree level or with previous experience
  • Certified ITIL V4 (Essential)
  • Project Qualification (AgilePM/Scrum/Prince2) (Essential)
  • Business Analysis experience (Desirable)
  • Process Mapping skills (Desirable)
  • Experience of working within the GMP Industry (Desirable)

Benefits

  • Job Benefits

Job title

IT Business Partner

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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