Hybrid Interim Brand Specialist – Operations

Posted 2 months ago

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About the role

  • Point of contact for a wide portfolio of Brand Partners through a centralized contact and manage regular communications with them
  • Maintain outstanding client relationships through communications and reporting, providing the best service to Brands
  • Monitor Brand performance from operational and commercial standpoints across KPIs and tackle deviations directly with Brands
  • Identify, understand and tackle Brand partner challenges, liaising with support, product catalog, tech, finance and commercial teams to address issues
  • Engage in hypercare support activities offering training and dedicated calls to partners to address issues and queries
  • Support continuous improvement for Digital Brand management, focusing on efficiencies for managing partners at scale

Requirements

  • At least two years of experience, preferably with a background in buying, merchandising, digital trading or operations within the luxury fashion or e-commerce industry
  • Good planning and analytical skills, including proficiency in Microsoft Excel
  • Ability to draw insights from data, build compelling stories, and use data to drive decision-making
  • Experience with data visualization tools (Looker) is a plus
  • Excellent communication skills, with the ability to present complex ideas verbally and in writing
  • Ability to build strong internal and external relationships, manage multiple challenges, and take ownership of work
  • Ability to understand and improve support processes and drive efficiencies
  • Fluent in English (written and spoken); French and Italian are a plus
  • Available to start immediately or by early November
  • Open to work on a 12 month fixed term contract

Benefits

  • Health insurance for the whole family
  • Flexible working environment and well-being support and tools
  • Extra days off, sabbatical program and days for you to give back for the community
  • Training opportunities and free access to Udemy
  • Flexible benefits program

Job title

Interim Brand Specialist – Operations

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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