Quality Assurance Manager overseeing quality assurance, workforce planning, and training for AI data operations. Improving processes and compliance on multiple projects in India.
About the role
- Installation Project Manager overseeing HVAC installations for SensorFlow, collaborating with customers and vendors to ensure project success and compliance with safety protocols.
Responsibilities
- The Installation Project Manager (IPM) is responsible for liaising with the customer during the project planning process.
- The IPM coordinates with the customer to obtain information regarding the setup of HVAC, and the components and staff required to complete a full installation.
- Manage, measure, and monitor projects to ensure installation projects are in compliance with site safety protocols.
- Create project implementation plans including work breakdown, external vendor requirements, and project schedule.
- Onboard and manage external vendors to assist in the installation and oversee the project to successful completion within time and cost parameters.
- Ensure appropriate training is delivered to enable proper installation.
- Work directly with the customer to ensure that support is available when needed and that expectations will be met or exceeded through the execution of the project.
- Develop the implementation process, continuously improving the process and tools following each successful install.
- Liaise with the operations team to ensure the product is suitable and available for the customer.
- Travel to various locations (internationally) and oversee the physical onsite installation process from start to finish.
- Collaborate closely with cross-functional teams within SensorFlow, the clients' organisations, and our contractors' companies, to ensure that installations are completed accurately, on time, and within budget.
- Provide detailed reports demonstrating the installation and any feedback to aid in product development and customer happiness.
- Provide technical support to manufacturing & product teams to meet customer requirements.
Requirements
- A passionate, results-driven individual with strong analytical skills and the initiative to overcome hurdles quickly to achieve high levels of customer satisfaction.
- Possesses background in engineering.
- Ideally, knowledgeable about Air-Conditioning and mechanical/electrical engineering.
- A degree or diploma would be desirable.
- Experience in leading and managing both internal and external teams on project work.
- Experience in planning, organizing, coordinating, and implementing projects on project sites.
- Experience working with product development teams and providing feedback for product improvements.
- Able to establish good relations with vendors and sub-contractors.
- Good customer service skills.
- Self-motivating, able to work independently with strong troubleshooting skills.
- Excellent communicator, possessing good written and oral skills in English.
- Safety conscious and always considering the safety of employees and subcontractors when planning work.
- Possesses a customer and quality-oriented outlook.
Job title
Job type
Experience level
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Not specified
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