Customer Project Manager leading large RI projects and cross - functional teams in Healthcare IT at Philips. Ensuring project implementation success across scope, quality, budget, and time.
About the role
- Installation Project Manager overseeing HVAC installations at SensorFlow for smart building solutions. Responsible for client liaison, project management, and team collaboration.
Responsibilities
- Liaising with the customer during the project planning process
- Coordinating with the customer to obtain information regarding the setup of HVAC, and the components and staff required to complete a full installation
- Manage, measure, and monitor projects to ensure installation projects are in compliance with site safety protocols
- Create project implementation plans including work breakdown, external vendor requirements, and project schedule
- Onboard and manage external vendors to assist in the installation
- Ensure appropriate training is delivered to enable proper installation
- Work directly with the customer to ensure that support is available when needed
- Develop the implementation process, continuously improving the process and tools following each successful install
- Liaise with the operations team to ensure the product is suitable and available for the customer
- Travel to various locations (internationally) and oversee the physical onsite installation process from start to finish
- Collaborate closely with cross-functional teams within SensorFlow, clients' organisations, and contractors' companies, to ensure installations are completed accurately, on time, and within budget
- Provide detailed reports demonstrating the installation and any feedback to aid in product development and customer happiness
- Provide technical support to manufacturing & product teams to meet customer requirements
Requirements
- A passionate, results-driven individual with strong analytical skills
- Background in engineering
- Ideally, knowledgeable about Air-Conditioning and mechanical/electrical engineering.
- A degree or diploma would be desirable
- Experience in leading and managing both internal and external teams on project work
- Experience in planning, organizing, coordinating, and implementing projects on project sites
- Experience working with product development teams and providing feedback for product improvements
- Able to establish good relations with vendors and sub-contractors
- Good customer service skills
- Self-motivating, able to work independently with strong troubleshooting skills
- Excellent communicator, possessing good written and oral skills in English
- Safety conscious
Benefits
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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