Customer Service Representative assisting customers with mortgage applications at Commerzbank. Supporting financing processes and collaborating with internal departments for customer service.
About the role
- Inside Sales Representative for Mailchimp driving inbound leads across EMEA. Collaborating with the leadership team and clients to achieve revenue goals and provide account management.
Responsibilities
- Execute versus a monthly/quarterly target in the small to medium enterprise segment
- Manage a flow of inbound leads across a number of channels, driving pipeline and delivering against a set of KPIs to close new business
- Demonstrate a strong knowledge of the Mailchimp product suite, with the capacity to minimize the sales cycle through a chosen sales methodology
- Serve as product and service advocate for the client building interest and awareness of client’s value proposition
- Effectively manage and prioritize a pipeline of sales opportunities, tracking their progress and ensuring timely follow-ups
- Execute effective sales strategies to maximize the conversion of leads into paying customers
- Provide effective account management to support customer’s technology strategy, implementation, and future requirements
- Collaborate with the leadership team and our client to identify strategies, and processes to better achieve revenue goals
Requirements
- 18 – 24 months SDR in SaaS/ IT Services space mid-market to enterprise sales or 6 – 12 months in B2B sales as individual contributor - desired
- Experience with software vendor, SaaS space or system integrator space is a huge plus
- Exceptional skills in prospecting, discovery and presentation
- Strong sales aptitude skills, solutions oriented with a passion for the customer and the customer experience
- Highly collaborative and results-oriented with proven success in sales attainment and ability to excel in a team environment
- Tech-savvy with an affinity for innovative and emerging technology
- Self-reliant, adaptable, decisive, and professional; able to effectively multi-task in a dynamic environment
- Expert ability to serve as product and service advocate for the client building interest and awareness of client’s value proposition
- Ability to quickly articulate technical and business value propositions via phone and email
- Excellent verbal and written communication skills, including outstanding sales presence and presentation skills
Benefits
- Comprehensive VHI Health cover from day one
- Structured training & career development opportunities
- Education reimbursement
- Paid birthday leave
- Personal Hardship Loan Program
- Mental health and 24/7 employee assistance program
- Bike To Work Scheme / Taxsaver Leap Card Scheme
- Top-performer and tenure awards
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Customer Service Representative specializing in loans for the Commerzbank. Managing customer inquiries, providing exceptional service, and aiming for successful outcomes in a dynamic environment.
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