Inside Sales Manager driving engagement with public sector clients in Germany. Focusing on telephonic outreach and client management with a focus on IT solutions.
About the role
- Inside Sales Manager leading and developing a team to drive revenue growth for Fellers in the B2B market. Focused on achieving sales goals and enhancing customer relationships with innovative strategies.
Responsibilities
- Lead, coach, and mentor a team of Inside Sales Representatives to achieve and exceed individual and team sales goals
- Develop and execute performance plans, sales strategies, and targeted call campaigns aligned with corporate objectives
- Analyze and monitor sales metrics (e.g., pipeline health, call volume, conversion rate) and provide regular reporting to the Director of Customer Service
- Conduct regular one-on-one coaching sessions, call reviews, and ongoing training to improve team performance and customer outcomes
- Partner closely with Business Development Managers and Marketing to align on lead generation, campaign execution, and territory optimization.
- Foster a culture of accountability, urgency, and customer focus
- Support recruitment, onboarding, and continuous development of inside sales talent
- Drive CRM excellence by ensuring accurate data entry, strong pipeline management, and reliable forecasting
- Act as a liaison between frontline reps and leadership, identifying process improvements and customer feedback trends
Requirements
- 5+ years of inside sales experience, with 2+ years in a sales leadership or team lead capacity
- Demonstrated ability to lead high-performing teams, coach sales reps, and drive pipeline conversion
- Deep understanding of B2B sales principles, customer lifecycle management, and inside sales KPIs
- Strong interpersonal and communication skills, with the ability to inspire, challenge, and support team members
- Proficiency with Salesforce or similar CRM tools
- A data-driven mindset with the ability to translate numbers into action
- Experience in the automotive, industrial, or specialty materials industries is a plus
Benefits
- Comprehensive benefits package (health, dental, PTO, 401k, etc.)
- Leadership support that values both accountability and professional development
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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