Inside Sales role at Proact involves supporting customer needs and enhancing sales processes. Working collaboratively in a dynamic IT environment without requiring prior IT experience.
About the role
- Inside Sales Associate handling customer inquiries and supporting sales processes in IT sector. Working closely with clients and distribution partners from Mainz or Frankfurt office or remote.
Responsibilities
- Support throughout the entire sales cycle – from quotation preparation to order placement
- Direct customer support and communication (no cold calling or prospecting)
- Collaboration with the evoila Business Areas
- Central point of contact for our manufacturer and distribution partners
- Processing customer transactions in ERP and CRM systems
- Independently receive, record and process customer inquiries
- Prepare and perform cost and price calculations for quotations
- Support the purchasing/procurement process
- Continuously review and optimize your own area of work
Requirements
- Several years of professional experience in the IT industry, at a system house or at a distributor
- Solid experience in preparing quotations for IT infrastructure and services as well as in order processing
- Knowledge of servers, storage, networking and their components, as well as software and licensing
- Ideally completed vocational training as an IT systems salesperson (IT-Systemkaufmann/-frau) or a comparable qualification
- Confident handling of distribution processes
- Strong communication skills and enjoyment of direct customer contact (no prospecting)
- Excellent German (native level) and strong English skills (at least B2)
Benefits
- Hybrid working: remote options and modern offices in Mainz and Frankfurt
- Flexible working hours including flexitime and an overtime account
- Individual training and development opportunities
- A strong team with a fun working atmosphere and an informal, first-name culture
- Access to innovative IT projects with well-known manufacturers and partners
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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