Implementation Consultant responsible for AI solutions in legal operations at Thomson Reuters. Collaborating with corporate legal teams to enhance efficiency and implement tailored AI solutions.
Responsibilities
Advise, guide, and configure AI-powered legal solutions using CoCounsel Legal
Collaborate with legal operations teams to identify pain points for AI integration
Produce accurate project costing and Statements of Work (SoWs)
Configure client instances and manage end-to-end solution delivery
Deliver tailored onboarding and training sessions focused on AI use cases
Partner with Customer Success, Support, and Sales to ensure client satisfaction
Requirements
3–5 years of enterprise software implementation experience
Strong understanding of corporate legal department operations
Experience with AI-powered tools such as CoCounsel, Westlaw, Practical Law, or similar platforms
Excellent communication skills
Proven ability to manage multiple client accounts
Familiarity with SaaS troubleshooting, browser settings, and web application performance
Benefits
Health insurance
Dental insurance
Vision insurance
Disability insurance
Life insurance
401(k) plan with company match
Flexible vacation
Two company-wide Mental Health Days off
Tuition reimbursement
Employee incentive programs
Access to Headspace app
Resources for mental, physical, and financial wellbeing
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