SAP BRIM SOM and CI Implementation Manager responsible for leading project execution, stakeholder coordination, and process improvements for client digital transformation.
About the role
- Implementation Specialist configuring and supporting benefit technology solutions for HUB International clients. Ensuring accuracy in system functionality and effective client communication.
Responsibilities
- Configuring system as needed based on client provided requirements
- Testing new and existing system functionality to ensure accuracy of client system configuration with integration, regression and acceptance test plans
- Develop expertise building the technology solutions
- Maintain thorough understanding of all internal systems to respond to general and specialized client requests.
- Verify technical reference information, including user guides, training manuals, and system requirements.
- Provide resolution of client issues by responding to questions and concerns about the use of HUB International products; ability to leverage research to find resolution.
- Train clients on the use of system and provide demonstrations as needed.
- Update sites as requirements change each plan year or as needed throughout the plan year (this includes benefit class matrix, requirements document, rates, permissions, field options, site text)
- Provide open communication to HUB International customers in a pleasant, professional manner with a can-do attitude.
- Stay up to date on industry trends and best practices and perform additional responsibilities as assigned.
Requirements
- A bachelor’s degree or equivalent combination of education and experience.
- Experience with Employee Navigator or other benefit enrollment solution preferred.
- Excellent written/verbal communication skills and the ability to communicate with both technical and non-technical personnel; ability to listen, clarify and respond well to questions.
- Must be proficient in Microsoft Excel (VLOOKUP, Pivot Tables, Basic Functionality).
- Experience/knowledge in client service, benefits administration, open enrollment processes, Electronic Data Interchange (EDI) files, and/or ACA reporting is a plus.
- Must be able to sort through complex subject material quickly.
- Strong analytical skill set and ability to effectively use data for strategy.
- High level of productivity, reliability, responsibility, attendance, dependability, organization, and accuracy/thoroughness.
Benefits
- Competitive salaries and benefits offerings
- Medical/dental/vision insurance and voluntary insurance options
- Health Savings Account funding
- 401k matching program
- Company paid Life and Short-Term Disability Plans
- Supplemental Life and Long-Term Disability Options
- Comprehensive Wellness Program
- Paid Parental Leave
- Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off
- Great work/life balance because that’s important for all of us!
- Focus on creating a meaningful environment through employee engagement events
- The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
- Growth potential - HUB is constantly growing and so can your career!
- A rewarding career that helps local businesses in the community
- Strong community support and involvement through HUB Gives
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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