Program Director leading Affinity Health & Dental Transformation at Manulife. Driving program success and overseeing multiple workstreams while ensuring alignment with strategic objectives.
About the role
- Hardware Operations Program Manager for infrastructure startup in Santa Clara, CA driving process improvements and cross-functional initiatives. Leading high-impact operational programs and mentoring junior team members.
Responsibilities
- Plan, coordinate, and execute complex operational programs and initiatives across departments
- Identify inefficiencies and implement process improvements to enhance productivity and scalability
- Define and implement phase gate strategy into new hardware programs
- Track program performance using KPIs and dashboards; report progress to stakeholders
- Manage budgets, timelines, and resource allocations for projects and operational initiatives
- Collaborate with teams such as Supply Chain, IT, Finance, and Customer Support to ensure alignment
- Lead regular program reviews and facilitate communication among stakeholders
- Support change management initiatives and ensure smooth adoption of new processes and systems
- Mentor junior team members and foster a culture of continuous improvement
- Proactively manage and communicate manufacturing activities, promptly escalating risks and recovery plans as needed
- Champion a culture of continuous improvement within the manufacturing process, identifying and implementing opportunities for optimization
Requirements
- Bachelor’s degree in Business, Operations Management, Engineering, or a related field; MBA or PMP certification is a plus
- 5+ years of experience in operations, program management, or a similar role
- Strong project management skills with familiarity in tools like Arena, Jira, or Microsoft Project
- Excellent analytical and problem-solving abilities
- Effective communication and stakeholder management skills
- Experience working in a green field, fast-paced and dynamic environment.
Benefits
- Health insurance
- Paid time off
- Flexible working arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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