HR Shared Services Specialist executing HR employee lifecycle processes for Baker Hughes global organization. Fostering customer service excellence and managing complex HR inquiries with stakeholders.
Responsibilities
Successful execution of HR Employee lifecycle processes
Managing service delivery metrics and/or third-party supplier performance in relation to the assigned process(s)
Driving increased productivity and compliance through process improvements, standardization and simplification within assigned area (s)
Fostering a culture of customer service excellence and continuous process improvement
Advising on complex questions/requests from employees, businesses and HR partners
Developing effective relationships with stakeholders through strong interpersonal skills and proactive communication
Maintaining high standards of accuracy, timeliness and quality to ensure compliance with relevant legal and Baker Hughes policy requirements
Requirements
Have Diploma or Bachelor’s Degree in Human Resources or Social sciences background or related area
Have minimum 2 years relevant professional work experience
Fluent in Japanese (reading, writing, conversing), fluency in English added advantage
Have ability to handle sensitive situations and maintain a high level of confidentiality
Have working knowledge of HR system (Workday) and proficiency in MS Office
Benefits
Contemporary work-life balance policies and wellbeing activities
Comprehensive private medical care options
Safety net of life insurance and disability programs
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