Master policies and procedures governing federally funded recovery programs including knowledge of procedures, policies, and directives associated with federal disaster recovery programs, specifically HUD CDBG-DR.
Work closely with program applicants to ensure that applicants fully understand program requirements and are frequently updated on application and grant progress throughout the process.
Provide excellent customer service and communications.
Gather, scan, and store required program eligibility and other required information in electronic databases and case management systems.
Prepare letters to applicants and other required program documents.
Conduct on-site and off-site applicant meetings.
Provide tracking and reporting information on cases progressing from intake to closeout.
Manage a staff of up to five disaster recovery professionals and ensure that teams are effectively cross-coordinating to maximize project deliverables.
Requirements
Bachelor’s degree.
3+ years of managerial experience overseeing a team in grants and/or housing management.
5+ years of recent experience with “intermediate” Excel and database skills in a professional setting (post-college).
Able and willing to work in a dynamic environment both remotely (OK/strong internet) and on-site, traveling to applicant and client sites in Oklahoma and U.S.
Able and willing to work a flexible schedule that may include evenings or weekends.
Must have a valid United States driver’s license and successfully pass a Motor Vehicle Records (MVR) check.
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