Help Desk Analyst I providing technical support for end users on hardware and software issues. Evaluating user needs and coordinating issue resolution with IS personnel in a healthcare setting.
Responsibilities
The Help Desk Analyst I provides telephone support for end users on a wide variety of hardware, software, and application issues.
This individual evaluates user needs and coordinates with appropriate IS personnel to resolve issues in a timely manner.
The Help Desk Analyst I will maintain Help Desk software to ensure trouble calls are tracked accordingly and directed to the appropriate staff.
Requirements
Minimum Required: High School diploma or equivalent.
Preferred/Optional: Associate degree in IT Computer Support Specialist or Microsoft System Administrator or related technical field.
Excellent written and verbal communication skills.
Keyboard, computer, and telephone proficiency.
Minimum Required: Experience in a technical support call center or customer service environment.
Preferred/Optional: Two years’ experience in health care setting or related field.
Demonstrated knowledge with computer operating systems, PC software packages, systems administration, and network systems.
Benefits
Benefits for temporary positions vary. Details will be discussed in the interview process.
Customer Support Professional assisting Trimble Nova clients with CAD and calculation software. Key responsibilities include providing support through technical hotline and client communication.
Audit Manager at ANZ contributing to risk management through independent audits and stakeholder engagement. Driving improvements in governance and internal control effectiveness while leveraging extensive NFR expertise.
IT Engineer at Canon providing 24 - hour support for software and hardware configurations. Focus on administration of IT infrastructure including desktops, networks, and applications in a customer - facing role.
Intern supporting IT infrastructure for Salesforce consultancy in Porto Alegre. Collaborate with experienced team to learn and contribute to technical operations.
Senior Enterprise Architect providing project - focused architectural guidance for S/4HANA. Seeking to boost competitiveness and economic efficiency through innovative IT solutions.
Infrastructure Analyst managing IT server infrastructure and support tasks at EuroChem, a global fertilizer provider. Seeking candidates with strong Linux and VMware skills.
Alternant(e) en Informatique Industrielle au sein de l'usine Arkema de Serquigny. Mise à jour et création d'analyses fonctionnelles, assistance et dépannage liés à l'automatisme.
Senior Manager, IT Systems at Lendbuzz leading IT department and developing IT strategies. Managing a team of IT professionals for business growth and innovation.
Senior Support Technician resolving complex IT issues for diverse businesses. Collaborating with L1 technicians and leading technical projects for IT management services.
Enterprise Architect shaping IT infrastructure strategy at ECCO Gulf Majorel Qatar. Responsible for designing and implementing enterprise solutions to drive operational efficiency.