About the role

  • IT Engineer at Canon providing 24-hour support for software and hardware configurations. Focus on administration of IT infrastructure including desktops, networks, and applications in a customer-facing role.

Responsibilities

  • IT point of contact in cases where IT Support Team Leader or Senior IT Support is not available
  • Provide technical recommendations and solutions for Network, Software and Hardware issues
  • Provide IT support to customers, clients and other departments.
  • Ensure that applications, services and networks are up and running
  • Continuous audits on assets, both hardware and software
  • Status monitoring of hardware, system and network components
  • May be assigned to systems administration projects
  • Anticipate trends in computing that affects IT Operations - Operation Systems, Monitoring Systems, Databases, Application Servers, Security, Firewalls and Networking
  • Assist clients, operations, and other business units on hardware/network issues
  • Provide user maintenance and assistance as required to ensure production IT systems continue operating at peak efficiency
  • Other duties and responsibilities may be assigned by immediate supervisor/manager

Requirements

  • At least K-12 Graduate or better
  • Understanding of Systems and Network Infrastructures
  • Understanding of Computer’s hardware and software components
  • Strong communication, analytical and problem-solving skills
  • Adaptable "Can-do" attitude

Benefits

  • flexible working arrangements
  • health insurance

Job title

IT Engineer

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Tech skills

Location requirements

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