Customer Support Professional assisting Trimble Nova clients with CAD and calculation software. Key responsibilities include providing support through technical hotline and client communication.
Responsibilities
Direct point of contact for our customers
Independent support of our customers during the introduction and use of our CAD and calculation software for building services engineering (focus: HLS)
Assisting customers with inquiries via the telephone hotline.
Requirements
Trained technical drafter (system planner), technician or engineer specializing in building services engineering (heating, ventilation, sanitary)
Knowledge of CAD/CAE programs (HLSE) is an advantage
Confident manner and enjoyment in customer-facing roles.
Benefits
Attractive employment conditions and performance-based compensation
Individual onboarding program consisting of theory and practical training
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