Head of Risk Transformation leading the delivery of Mercer Super’s Risk Transformation agenda in a hybrid role with PMO responsibilities and stakeholder collaboration.
Responsibilities
Lead the Program Management Office (PMO/Hub) for the Program, defining its structure, processes, and governance framework
Develop and implement program governance standards, policies, and procedures to ensure consistent and effective program management practices
Collaborate with program stakeholders to develop comprehensive program plans, including timelines, milestones, and deliverables
Establish mechanisms for tracking and controlling program progress, risks, and issues
Provide guidance and leadership to the Program Assurance Lead and Regulatory PM in responding to Assurance activities, facilitating alignment on review scope, findings, and responses
Lead the execution of the assurance strategy for the remediation program, providing strategic direction and oversight to the assurance team
Influence and collaborate with multiple stakeholders across lines of defence (Line 1, Line 2, Line 3) to foster risk awareness and shared ownership of risk management outcomes
Lead behaviour change strategies to close gaps between current risk practices and desired future state, focusing on clarity, connection, and embedding “brilliance” in the organization
Requirements
Minimum of 10 years of experience in program management, preferably within financial services
Experience in Regulatory Remediation Action Plans (preferable)
Experience in program management, with a focus on PMO leadership, preferably in a complex and dynamic organisational environment
Experience in leading large-scale transformation programs is highly desirable
Proven experience in establishing and leading PMOs, with a deep understanding of program management methodologies, tools, and best practices
Deep understanding of enterprise risk management frameworks, compliance, and regulatory environments
Proven track record leading complex change or transformation programs with strong delivery experience
Demonstrated ability to lead cross-functional teams, influence senior stakeholders, and cultivate a performance-driven culture
Skilled in embedding behaviour and cultural change initiatives that support sustainable risk outcomes
Own your areas with a mindset of cooperation and support to others, ensuring no stakeholder is left behind
Benefits
We help you be your best through professional development opportunities
interesting work and supportive leaders
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being
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