Hybrid Head of Operations – EMEA

Posted 2 weeks ago

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About the role

  • Own the operational strategy for the region
  • Lead and manage Senior Operations Managers
  • Define regional KPIs and performance metrics
  • Oversee all capacity and resource planning
  • Ensure consistency of operational standards across the region
  • Drive continuous improvement and innovation
  • Collaborate with Sales, Engineering, and Product leadership
  • Represent regional operational needs in global planning discussions
  • Provide executive-level updates on regional performance
  • Lead, coach, and inspire Senior Operations Managers
  • Engage with key accounts and stakeholders

Requirements

  • 10–12+ years in regional operations, program management, or solutions delivery with 5+ years in senior leadership roles
  • Proven ability to lead and scale diverse teams across multiple countries
  • Strong capability in shaping and executing operational strategy
  • Familiarity with enterprise software deployments and automation
  • Proficiency with project management software, including Microsoft 365 and Jira
  • Exceptional communication and stakeholder management skills
  • A relevant degree qualification is preferred
  • A Project Management qualification (Prince2, PMP, etc.) is preferred
  • Willingness to travel (up to 30% of working time)

Benefits

  • Diverse and inclusive workplace
  • Opportunities for career growth
  • Comfortable working environment.

Job title

Head of Operations – EMEA

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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