Hybrid Head of Compliance Advisory – UKI

at Bupa

• Job title: Head of Compliance Advisory – UKI
• Job type: Full Time
• Experience level: Lead
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Staines, United Kingdom

About the role

• Head of Compliance Advisory role leading the compliance team for Bupa's UK Insurance business. Partnering with leaders to ensure safe, fair and customer-focused operations across regulated entities.

Responsibilities

• Lead and manage the UK Insurance Compliance Business Partner team, providing guidance, development and an escalation route.
• Partner with senior leaders across the business to offer practical, professional compliance advice and challenge.
• Embed compliance into decision-making processes, helping leaders consider regulatory risk and customer impact.
• Oversee new propositions, business operations and incident resolution to ensure a controlled and customer-centric approach.
• Allocate resources effectively and prioritise activities to support business goals.
• Collaborate with other advisory leads to ensure joined-up compliance coverage across the UK regulated entities.
• Maintain strong relationships with business managers and act as a trusted advisor.
• Support the Chief Compliance Officer and Advisory Director in driving a positive compliance and conduct culture.
• Act as Deputy to the Advisory Director when needed, attending key forums and steering groups.
• Stay on top of regulatory developments and feed insights into business systems and controls.
• Help review and approve financial promotions and customer communications.
• Support regulatory change and contribute to wider compliance initiatives across Bupa.

Requirements

• Significant experience in a senior compliance advisory role in a leadership capacity, ideally within financial services.
• Proven leadership experience, including coaching and developing teams.
• Experience operating within a large matrix organisation.
• Strong understanding of FCA and PRA expectations.
• Excellent communication skills – written and verbal – with the ability to engage at all levels.
• Sound judgement and the ability to balance business needs with regulatory requirements.
• Strong interpersonal and negotiation skills, with a focus on collaboration and results.
• Analytical thinking and a pragmatic approach to problem-solving.
• A self-starter who can work independently and manage multiple stakeholders.

Benefits

• 25 days holiday, increasing through length of service, with option to buy or sell
• Enhanced pension contributions
• Private medical insurance (Family cover)
• Target bonus of 25% based on individual and company performance
• Access to our Viva wellbeing programme
• Discounts on Bupa products and services
• Opportunities for career development and learning