Billing Coordinator responsible for overseeing group accounts and resolving billing issues at Aflac. Collaborating with internal and external partners for accurate premium management.
About the role
- Head of Billing overseeing the billing team across the UK & Europe. Leading strategic direction for billing operations and managing high performing teams.
Responsibilities
- Leading the Billing function and setting strategic goals and operational priorities
- Drive process improvements and automation initiatives to streamline billing operations
- Develop and implement Billing SOP, international billing policies, procedures and best practices
- Monitoring performance metrics, driving improvements, and delivering on KPIs to the CFO, regional directors and board
- Liaise directly with clients, senior management, technical teams and clients to resolve billing queries and ensure alignment with client billing guidelines as well as initial client onboarding
- Ensure compliance with global VAT Laws, International invoicing requirements by country, account rules and international financial controls and billing practices
- Monitor, strategize and reduce Work in Progress across the business
- Collaborate with finance, compliance and legal operations teams to support audits and internal reporting requirements
- Responsible for leading the monthly billing process across the group
- Responsible for overall billing communication, keeping the UK, Europe and key stakeholders up to date with all necessary information
- Direct management of 5 Team Leads and indirect management of 15 FTEs
- Overseeing international E-Billing for the company
- In charge of ERP updates
- Travel may be required to all UK & European offices
Requirements
- 5 years’ plus experience in a similar role in an international company leading a transformational billing function
- Knowledge of regulatory compliance including international legal billing standards, VAT and Accounts rules
- Experience in billing function transformation or contributing to ERP implementations, enhancements and upgrades
- D365 experience preferred
Benefits
- Hybrid Working - Working patterns to support your work-life balance. As well as competitive maternity and paternity packages.
- Well-Rewarded - A competitive salary and generous holiday entitlement. As well as the opportunity to purchase up to five extra days.
- Focus On Wellbeing - We offer a number of health and wellness options, including gym membership and cycle to work schemes.
- Healthcare Packages - Private healthcare insurance and medical support, including dental insurance and eyecare vouchers.
- Personal Development - A continuous learning and development programme, including established APC and in-house mentoring schemes.
- Additional Benefits - We offer a wide range of benefits including a season ticket loan and professional membership subscriptions.
- Exceptional Exposure - You’ll have the opportunity to work on diverse projects across different sectors and regions.
- Social Responsibility - We hold team and social events as well as charity fundraising and volunteering activities.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
Billing Specialist providing effective customer service related to invoices and billing. Responsible for handling customer inquiries and ensuring prompt service and documentation.
Billing Analyst at McCarthy Tétrault managing invoices, client reports, and relationships with billing lawyers. Requires 3 years of billing experience and familiarity with Aderant system.
Billing Manager at Jackson Walker overseeing billing operations and compliance in their Houston office. Manages client accounts, pre - bills, and invoice distribution with a focus on legal billing guidelines.
Insurance Billing/Collection Assistant handling billing and collection activities for physician services. Reviewing patient accounts, verifying information, and utilizing systems for claims and payments.
Manages daily operations of a billing team for Waste Management, improving processes and team performance. Supervises staff, handles escalated billing issues, and ensures quality control.
Billing Specialist managing Third - Party Payer billing and financial tracking. Resolving billing issues, processing claims, and maintaining compliance with insurance regulations while based in Green Bay, WI.
Billing Specialist I responsible for accurate billing processes at Cox Automotive. Engaging with service providers and maintaining organized invoice processing under the Finance group.
Billing Administrator managing all aspects of Billing and Collections for ooba group. Responsible for invoicing, receipting, and general admin duties to maintain accurate accounts.
Senior Billing Coordinator managing revenue cycle for legal finance team in Frankfurt. Collaborating with Partners and ensuring compliance in billing processes and reports in a dynamic environment.