Quality Manager overseeing and managing billing quality processes and audits at WM. Engaging stakeholders and ensuring billing accuracy and improvements across departments.
About the role
- Head of Billing managing international billing operations and leading change initiatives in billing processes for RLB.
Responsibilities
- At RLB, we live by four simple ideas: Truth, Trust, Together, Tomorrow. Four values that live at the heart of RLB. A place where People Make Progress.
- We value your skills, talents and unique perspectives – we think they are priceless.
- Bring them to RLB and you’ll be empowered to shape our future and your career in new and meaningful ways.
- You’ll continue to learn and advance as everyone who works for us is provided with a tailored training programme. Our mentoring and reverse mentoring schemes will enable you to share your expertise while gaining fresh insights.
- What makes RLB unique is our inclusive culture. As an independent, employee-owned business, teamwork and collaboration lies at the heart of everything we do. Hybrid and flexible working arrangements and family-friendly policies are just some of the ways we invest in employee wellbeing.
- Join us and you will thrive personally as well as professionally.
Requirements
- The ideal candidate will demonstrate a positive proactive approach and will be committed to delivering internal and external customer service excellence.
- 5 years’ plus experience in a similar role in an international company leading a transformational billing function
- Knowledge of regulatory compliance including international legal billing standards, VAT and Accounts rules
- Experience in billing function transformation or contributing to ERP implementations, enhancements and upgrades
- D365 experience preferred
Benefits
- We believe in building a diverse and inclusive environment where each person can be themselves, feel valued for their contribution and be challenged and supported to reach their full potential. We have a responsibility to support the communities in which we live and work, and that our workforce should reflect these communities and our clients. Our talent strategy should enable us to overcome bias in the construction industry by recruiting, retaining, developing, and promoting a diverse and inclusive workforce. Find out more here: Diversity, Equity & Inclusion - RLB | Europe****If you require any reasonable adjustments to support you during any stage of the application or interview process, please contact our recruitment team at: [email protected]
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