Office Manager responsible for managing the SERVPRO office team and overseeing administrative functions. Ensure customer satisfaction while providing training and performance management for the team.
About the role
- Analista Administrativo seeking to optimize administrative processes in a growing fintech company. Joining a motivated team at Acrisure focusing on continuous improvement in services.
Responsibilities
- Download the billing kit (invoice, membership base, etc.) according to the pre-established schedule
- Review the invoice, checking the transactions carried out during the period as well as any premium variances; notify the relationship team and copy the customer service team for awareness
- Perform allocation, adjust layouts, or insert new data for client delivery
- Send billing documents to clients, respecting the agreed lead time
- Post the invoice(s) into the operational system Itsseg
- Immediately inform coordination of any incidents observed during processing or follow-up (verification) that may impact the client's membership base, the invoice, and/or reimbursements.
Requirements
- Knowledge of Microsoft Office (Word, basic Excel)
- Knowledge of Microsoft Office (Word, intermediate Excel)
- Knowledge of Microsoft Office (Word, intermediate Excel and PowerPoint)
- Preferably familiar with benefits operational routines
- Preferable experience with Life Insurance billing
- Experience with billing is required
- College degree in progress or completed
Benefits
- Health insurance
- Dental insurance
- Meal voucher or food allowance
- Transportation voucher
- Life insurance
- Profit sharing
- Day off on your birthday
- Pharmacy card
- Benefits club (various partnerships with exclusive discounts)
- Partnership with SESC
- Discount on our products (insurance)
- Discount on cinema tickets
- Total Pass (gym membership benefit)
- Auster — emotional balance support
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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