Growth Business Owner focusing on retention and expansion for NordVPN products. Leading strategy for revenue growth through customer acquisition and collaboration across teams.
About the role
- Growth Specialist role monitoring and enhancing broker performance through Salesforce data and CRM tools at Verity. Focused on growth strategies and collaborative efforts with sales.
Responsibilities
- Monitor and improve brokers' performance using data and CRM tools (Salesforce), focusing on growth strategies (SRO – Growth) and supporting the sales area.
- Monitor and analyze brokers' performance on a recurring basis (4x per week), identifying trends, gaps and opportunities.
- Support the implementation and evolution of the Salesforce CRM, ensuring proper use and maximizing platform adoption.
- Connect performance metrics with the Growth (SRO) team's initiatives, proposing actions to drive results.
- Structure reports and dashboards to track results and support decision-making.
- Work closely with business and technology teams to ensure process integration and data consistency.
Requirements
- Experience with Salesforce (CRM) – configuration, use and analysis.
- Knowledge of commercial performance metrics (especially brokerage/sales).
- Experience with recurring monitoring routines and analysis of performance indicators.
- Ability to translate data into business insights for Growth.
- Experience in SRO / Growth projects.
- Proficiency in building dashboards (e.g., Power BI, Tableau).
- Strong communication skills to interact with various stakeholders (brokers, managers and support teams).
Benefits
- Meal voucher
- Food allowance
- Home office allowance
- Health insurance
- Dental insurance
- Life insurance
- Discount partnerships
- Agreements with establishments and educational institutions
- Recurring agility training
- Intervalor Verity
- #VerityComVocê
- Viva Engage
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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