Growth Operations Manager enhancing business processes and delivering strategic projects at nesto, Canada's third-largest non-bank mortgage lender.
Responsibilities
Join one of our strategic functions and become the key partner to leaders in order to generate growth and value.
Identify opportunities to improve day-to-day processes and materially increase business outcomes.
Evolve our customer experience to deliver exceptional service to borrowers, brokers and financial partners.
Build action-oriented reports to support sound decision-making.
Help generate and prioritize the growth roadmap and act as the primary liaison for our product and technology teams.
Deliver large-scale projects from problem definition through implementation and change management.
Execute enterprise-scale transformational initiatives, such as deploying new enterprise software, integrating new acquisitions, or onboarding major partners.
Coordinate a wide range of internal and external stakeholders, from senior leadership to frontline staff.
Dive into unfamiliar areas and quickly become an expert to drive a project to completion.
Contribute to defining the operating model, best practices, and interaction model with support functions and stakeholders for the “Growth Operations” team.
Requirements
3 to 6 years of experience in management consulting, finance, or in an operational role within a start-up.
Highly analytical, skilled at structuring ideas and presenting data with the ability to quantify complex concepts into clear, compelling presentations.
Able to prioritize effectively with strong organizational skills, excellent stakeholder management, time management, and comfort working in ambiguity.
Excellent communicator capable of implementing change in a fast-paced organization, presenting improvement ideas effectively, and confidently representing the nesto team with key external partners.
Process-obsessed—delivers solutions that address today’s challenges and scale effectively.
A curious mindset to explore bold ideas, new technologies, and innovate smartly.
Fluent spoken and written English. The successful candidate will interact in English for approximately 80% of their tasks since our teams are distributed across Canada.
Strong asset: willingness to work frequently on-site at one of our main offices in Montreal, Toronto, Calgary, or Vancouver.
Asset: experience working with data using SQL or Python, or other data modeling tools.
Asset: experience in the mortgage or financial services sector.
Benefits
Competitive compensation aligned with the significant responsibilities of the role.
Process Operations Technician Apprentice at BASF making an impact on sustainability through crop protection products. Hands - on role involving loading/unloading and monitoring processes while pursuing academic qualifications.
Transformation Operations Manager at Grant Thornton helping organizations implement supply chain strategies. Lead major transformation initiatives with expert consulting guidance and client collaboration.
Leading global HR team supporting Total Rewards operations, focusing on data management and well - being services. Collaborating with the HR department and external vendors on complex issues.
Associate Director managing workforce operations and recruiting at Tarter Krinsky & Drogin LLP. Ensuring effective deployment and management of legal support workforce.
Jr. JFK Logistics & Operations Agent coordinating freight for live events. Collaborating with clients and vendors for successful project execution in logistics.
Deputy Director overseeing data systems and operations for Bread for the World. Leading strategic initiatives to ensure effective fundraising and programmatic efficiency.
Operations Delivery Manager at Fast Lane overseeing event and logistics management with responsibilities in scheduling, coordination, and collaboration.
Junior Logistics & Operations Agent at Rock - it Cargo coordinating domestic and international freight shipments. Collaborating with clients and vendors to ensure successful logistics operations from JFK office.
Operations Support Administrator assisting the Operations Director and supporting the operations team at Energise Energy Solutions. Handling queries and document management in a growing company.