Hybrid Deputy Director of Data, IS and Development Operations

Posted 2 hours ago

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About the role

  • Deputy Director overseeing data systems and operations for Bread for the World. Leading strategic initiatives to ensure effective fundraising and programmatic efficiency.

Responsibilities

  • Plan, organize, and ensure the execution of Bread’s information services and systems strategy.
  • Lead the Development Operations team including Senior Manager, Data & Insights, Manager, Development Operations, Gift Processing and Database Manager, and Donor Relations Coordinator.
  • Manage information services budget and vendor relationships.
  • Oversee data governance, reporting systems, evaluation frameworks, and platform optimization.
  • Provide strategic leadership and operational oversight for all fundraising and membership analytics, ensuring accurate, decision-ready insight for revenue growth.
  • Develop and oversee dashboards and reporting for mass, mid-level, major gifts, sustainers, and planned giving programs.
  • Partner with the Vice President and fundraising leaders to forecast revenue, track performance against goals, and model pipeline projections.
  • Ensure integrity and clarity of portfolio reporting, donor segmentation, retention tracking, and lifetime value analysis.
  • Ensure regular monthly, quarterly, and annual reporting cycles are executed with accuracy and timeliness.

Requirements

  • Minimum of 8 years of demonstrated information systems leadership experience in planning, implementing, and managing monitoring and evaluations systems, data governance, and software technology solutions and optimization.
  • Bachelor’s degree in related field.
  • Advanced degree in a related field is preferred.
  • Tableau proficiency is essential, with demonstrated experience designing and maintaining interactive dashboards that translate complex data into clear, decision-ready insights for executive and fundraising leadership.
  • Expert level experience with Raiser’s Edge with certification strongly preferred.
  • Experience with Financial Edge, ADP, Engaging Networks, preferred.
  • Knowledge of a range of vendor technology solutions; able to select and integrate the most appropriate technologies to support the business.
  • Excellent written and verbal communication skills with the ability to present ideas in business-friendly and user-friendly language.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.

Benefits

  • Must be responsive to emails and phone calls off-site during evenings, weekends, and holidays to support time-sensitive matters on occasion when needs arise.
  • Hybrid organization.

Job title

Deputy Director of Data, IS and Development Operations

Job type

Experience level

Lead

Salary

$100,000 - $110,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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