Support the development and management of the sponsor and advisor experience strategy
Contribute to the development of the GB sponsor and advisor experience strategy and initiative roadmap by recommending features, services and enhancements
Proactively identify and assess opportunities and deliver strategies considering client needs, competitive intelligence and operational constraints
Advocate for our Plan Sponsors and Advisors, driving towards a One Sun Life experience
Help define the Sponsor Journey and Advisor Journey roadmap
Enable the delivery of digital solutions to enhance the sponsor and advisor experience
Develop, implement and manage projects including working group sessions, project updates, and relevant governance and change management processes
Accountable for the management and delivery of initiatives by supporting planning; business value-based prioritization
Requirements
A strong understanding of the Canadian Group Benefits Market (5+ years)
A Client-obsessed perspective to support continued innovation and overcome obstacles
Experience leading and navigating projects spanning multiple teams with a proven track record of successful delivery
Expert written and verbal communication and facilitation skills
A demonstrated history of strategic thinking, paired with strong problem-solving skills
Ability to leverage data to analyze problems and synthesize into meaningful insights
Strong presentation skills with the ability to influence
High attention to detail and accuracy of information
Bilingualism (French, English, both oral and written) is required for Quebec
Benefits
A friendly, collaborative and inclusive culture
A collaborative and interactive team environment
Being part of our journey in developing the next greatest digital experience
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