Lead Program Manager driving strategic initiatives and overseeing program delivery excellence at Mastercard. Managing cross - functional teams and aligning processes with organizational objectives.
About the role
- Global Loan Operations Program Manager responsible for developing and delivering transformation strategies in banking. Leading projects and managing relationships with stakeholders for successful operations.
Responsibilities
- Responsible for setting and delivering short- and long-term strategies to drive transformation and target operating model
- Responsible for day-to-day small to medium sized projects
- Direct the creation of multiple work projects and manage their alignment to business goals
- Prepare presentations using a narrative and storytelling style incorporating information and data from various sources for management consumption and executive forums
- Prepare business cases and value propositions that are in line with business goals
- Manage resources and partners through matrix management
- Identify stakeholders and key organizations in order to build and manage relationships with each
- Lead the facilitation and coordination of cross-functional macro level topics within/across projects and with Senior Management
- Lead the identification and drive resolution of issues, including those outside established body of work
Requirements
- 10+ years relevant experience
- Background in banking or financial services consulting experience
- Excellent oral and written communication skills to communicate clear, succinct and compelling presentations
- Strong judgement and problem-solving skills
- Growth mindset and thrive in fast-paced organizations
- Bachelor’s/University degree
Benefits
- medical, dental & vision coverage
- 401(k)
- life, accident, and disability insurance
- wellness programs
- paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
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