Account Manager focused on customer solutions in electrotechnology industry, representing BARTEC at events and managing customer projects.
About the role
- Relationship Manager developing and maintaining corporate trust client relationships at U.S. Bank. Focused on managing client value and quality service in collaboration with business development officers.
Responsibilities
- In conjunction with business development officers, responsible for developing and maintaining relationships with Corporate Trust clients with the primary focus of managing the value of these relationships to the organization.
- Reviews and accepts new client relationships based on business line account acceptance policies and procedures.
- Provides quality service based on client needs, wants, and expectations; aligns actions accordingly; remains sensitive and responsive to both internal and external clients; builds distinctive predictable levels of service; resolves problems quickly and effectively.
- Works closely with new business development staff, serving as a collaborative business partner when supporting new business conversations from existing or prospective clients.
- Identifies business risks and operational challenges and takes steps to mitigate risk and enhance operating systems and processes.
- Coordinates the development and implementation of operational changes within the unit.
- May train junior staff to successfully meet business objectives.
Requirements
- Bachelor’s degree, or equivalent work experience
- Typically five to seven years of relevant experience
- Thorough knowledge of corporate trust and investment instruments
- Thorough knowledge of account management, trust operations, project management, and legal regulations
- Basic knowledge of the applicable trust line of business, its products, processes, and related bank and regulatory regulations
- Ability to develop new business
- Ability to resolve complex problems with minimal guidance
- Ability to communicate quickly with clients to resolve client issues and disputes
- Effective interpersonal, verbal and written communication skills
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
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