Hybrid Global Corporate Trust Relationship Manager

at U.S. Bank

• Job title: Global Corporate Trust Relationship Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $111,095 - $130,700 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Los Angeles, United States

About the role

• Relationship Manager developing and maintaining corporate trust client relationships at U.S. Bank. Focused on managing client value and quality service in collaboration with business development officers.

Responsibilities

• In conjunction with business development officers, responsible for developing and maintaining relationships with Corporate Trust clients with the primary focus of managing the value of these relationships to the organization.
• Reviews and accepts new client relationships based on business line account acceptance policies and procedures.
• Provides quality service based on client needs, wants, and expectations; aligns actions accordingly; remains sensitive and responsive to both internal and external clients; builds distinctive predictable levels of service; resolves problems quickly and effectively.
• Works closely with new business development staff, serving as a collaborative business partner when supporting new business conversations from existing or prospective clients.
• Identifies business risks and operational challenges and takes steps to mitigate risk and enhance operating systems and processes.
• Coordinates the development and implementation of operational changes within the unit.
• May train junior staff to successfully meet business objectives.

Requirements

• Bachelor’s degree, or equivalent work experience
• Typically five to seven years of relevant experience
• Thorough knowledge of corporate trust and investment instruments
• Thorough knowledge of account management, trust operations, project management, and legal regulations
• Basic knowledge of the applicable trust line of business, its products, processes, and related bank and regulatory regulations
• Ability to develop new business
• Ability to resolve complex problems with minimal guidance
• Ability to communicate quickly with clients to resolve client issues and disputes
• Effective interpersonal, verbal and written communication skills

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law