Sales Account Manager at Avaya driving the adoption of AI - powered Customer Experience solutions across New Jersey. Building trusted relationships with C - level executives to deliver sales strategies for CCaaS solutions.
EH
Hybrid Global Business Resilience Executive Advisor – Account Management Executive Advisor
Posted 4 months ago
About the role
- Global Business Resilience Executive Advisor leading incident response for Elevance Health. Managing business resilience programs and liaising with executive management during critical events.
Responsibilities
- Leads business disruption and incident response efforts
- Serves as the primary liaison for leadership during incidents
- Facilitates post-incident reviews and continuous improvement activities
- Supports enterprise resilience and continuity program management
- Coordinates preparedness and response exercises
- Functions as single point of contact for business or IT partners
- Coordinates and leads multiple teams on new change initiatives
- Acts as a liaison to leverage initiatives and good practices from other areas
- Leads the identification and development of independent initiatives across the organization
- Monitors and reports to leadership team adoption and use of processes, tools and practices
Requirements
- Requires a BA/BS degree in Information Technology, Computer Science or related field of study
- Minimum of 9 years of experience in coaching, mentoring, monitoring and measuring Information Technology processes
- Business Continuity or Business Disruption Management certifications highly preferred
- Demonstrated experience facilitating incident response, crisis management, or operational resilience programs highly preferred
- Proven ability to work effectively with executive leadership during high-impact events highly preferred
- Familiarity with cyber resilience, operational resilience, and business continuity frameworks highly preferred
- Strong understanding of portfolio management methodology, tools and processes highly preferred
- Experience in healthcare industry, corporate strategy, capacity planning, data architecture and modeling, database design and management, systems security or quality assurance highly preferred
Benefits
- Paid Time Off
- incentive bonus programs
- medical, dental, vision benefits
- short and long term disability benefits
- 401(k) +match
- stock purchase plan
- life insurance
- wellness programs
- financial education resources
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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