Administer Canadian, US, and expatriate benefit and retirement programs, including health, dental, disability, life, travel, EAP, and RRSP/401(k), and serve as the primary contact for employee questions.
Reconcile benefit premiums and billings.
Evaluate, benchmark, and recommend benefit enhancements to support attraction, retention, and engagement.
Maintain benefit records in HRIS (BambooHR); prepare and distribute benefit reports as requested.
Develop and implement KPIs to facilitate service delivery and enhancements of processes and practices.
Deliver clear, employee-focused communications, orientations, and training sessions on health, retirement, and financial wellness.
Oversee compliance with ISN, DISA, and client Health & Safety requirements, keeping certifications, policies, and insurance documentation up to date.
Collaborate with HR colleagues and Global Support teams to align benefits programs and ensure smooth processes across regions.
Other duties as assigned.
Requirements
Have prior experience with global or expatriate benefits.
Bring experience in Health & Safety administration.
Demonstrate strong organizational skills with exceptional attention to detail.
Communicate clearly and professionally, both in writing and verbally.
Have strong interpersonal skills and the ability to build relationships across all levels of the organization.
Thrive in a collaborative, team-based environment, and adapt with ease to changing needs.
Handle confidential information with discretion and professionalism.
Proficiency in MS Office (Outlook, Teams, SharePoint, OneNote, Word, PowerPoint, Excel).
Benefits
Competitive and equitable compensation paired with top-tier health, dental, and vision benefits, with eligibility starting on day one.
A hybrid and flexible work environment (post-probation), with an expectation to be in the office at least three days per week on Anchor Days or as required for business needs.
Generous time-off policies, starting with 3 weeks of vacation annually.
Annual Health Spending Account (HSA) or Flexible Spending Account (FSA) allowance of $2,000 for individuals or $3,000 for families (pro-rated to your start date).
Immediate RRSP matching contributions from 2% to 5%, based on length of service.
Recognition through RLG’s annual awards program, celebrating key career milestones such as 5, 10, and 15 years of service.
Eligibility for discretionary bonuses, including spot awards and annual performance-based incentives.
Support for continuous learning and professional development through job-relevant courses and educational opportunities, with pre-approval from your manager.
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