General Manager at Floor Coverings International responsible for team integration and accountability across departments. Focused on achieving revenue targets and delivering top customer service in flooring.
Responsibilities
Make Decisions in accordance with company Vision and Values
Meet weekly with Team at L10 meetings and individual meetings
Ensure sales team delivers inspired sale process
Work with sales team to develop a strong merchandising strategy
Make sure production delivers on customer experience via inspired install
Manage all aspects of P&L to deliver profit numbers
Lead all departments to revenue targets
Handle Customer issues and work with owner to find best solution possible
Generate Budgets, Analyze Financial reports, and manage P&L statement
Practice continuous improvement via training, learning and following best practices
Requirements
Strong communication and interpersonal skills
Customer focused with an emphasis on sales and marketing
Able to work independently without supervision
Able to make reasonable decisions
Professional image and professional presentation skills
Strategic Thinker with attention to detail and process
Proven ability to manage KPI’s, Performance reports and operational goals
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