Hybrid Forward Deployment Engineer, Hybrid Pre-Sales/Post-Sales

Posted 2 weeks ago

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About the role

  • Lead the end-to-end implementation process — from technical discovery and architecture design through data integration, configuration, and go-live.
  • Design and document scalable solutions leveraging APIs, ETL pipelines, and data mapping between customer systems and Unit21.
  • Translate complex business and compliance requirements into technical architectures for AML and fraud detection workflows.
  • Troubleshoot integration and configuration issues to ensure smooth delivery.
  • Partner with Customer Success Managers post-launch to optimize performance, build custom workflows, and expand platform adoption.
  • Capture and share best practices, reusable templates, and integration patterns to accelerate future deployments.
  • Collaborate with Account Executives to support technical discovery and solution design during evaluations.
  • Contribute to tailored demos or Proofs of Concept, ensuring technical continuity into implementation.
  • Advise on data architecture, integration strategy, and operational readiness for strategic prospects.
  • Serve as a trusted technical voice in customer conversations, helping align product capabilities with business objectives.
  • Partner closely with Product and Engineering to provide structured feedback on customer needs, new integrations, and roadmap priorities.
  • Collaborate with GTM leadership to refine demo environments, onboarding processes, and internal enablement materials.
  • Help establish Unit21’s technical foundation and knowledge base for the EMEA region.

Requirements

  • 5+ years of experience in Solutions Engineering, Forward Deployed Engineering, or Implementation roles in SaaS, FinTech, or RegTech.
  • Strong technical foundation across: APIs (REST, Webhooks, Postman)
  • ETL pipelines, data ingestion, and schema mapping
  • Relational databases (PostgreSQL, MySQL)
  • Python or JavaScript/TypeScript
  • Proven experience translating business and compliance requirements into scalable technical solutions.
  • Excellent communication and stakeholder management skills, including with non-technical audiences.
  • Experience working with financial institutions or fintechs strongly preferred.
  • Domain knowledge in financial crime, AML, or fraud detection a plus.
  • Comfortable operating in a dynamic, high-growth startup environment.

Benefits

  • Competitive salary and pre-IPO stock options
  • 100% company-paid medical, dental and vision insurance (for employee)
  • Optional HSA and FSA medical reimbursement accounts
  • Unlimited paid time off
  • Generous leave programs for life events
  • 401(k)
  • Charity matching
  • Annual Learning & Development stipend
  • One-time Home office set-up stipend
  • Commuter benefits
  • Happy hours and team-building events
  • Great office space in the San Francisco Financial District
  • Fully stocked kitchen
  • Lunch and dinner provided in SF office at least 3x per week

Job title

Forward Deployment Engineer, Hybrid Pre-Sales/Post-Sales

Job type

Experience level

Mid levelSenior

Salary

£115,000 - £125,000 per year

Degree requirement

No Education Requirement

Location requirements

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