DevOps Specialist supporting the engineering and operational enablement of next - gen data center platforms at KONE. Involves Infrastructure - as - Code deployments and daily DevOps workflows.
About the role
- Senior Forward Deployed Solutions Engineer implementing scalable solutions for Unit21’s AML and Fraud platform with customer-facing technical support in a hybrid role.
Responsibilities
- Lead the end-to-end implementation process — from technical discovery and architecture design through data integration, configuration, and go-live.
- Design and document scalable solutions leveraging APIs, ETL pipelines, and data mapping between customer systems and Unit21.
- Translate complex business and compliance requirements into technical architectures for AML and fraud detection workflows.
- Troubleshoot integration and configuration issues to ensure smooth delivery.
- Partner with Customer Success Managers post-launch to optimize performance, build custom workflows, and expand platform adoption.
- Capture and share best practices, reusable templates, and integration patterns to accelerate future deployments.
- Collaborate with Account Executives to support technical discovery and solution design during evaluations.
- Contribute to tailored demos or Proofs of Concept, ensuring technical continuity into implementation.
- Advise on data architecture, integration strategy, and operational readiness for strategic prospects.
- Serve as a trusted technical voice in customer conversations, helping align product capabilities with business objectives.
- Partner closely with Product and Engineering to provide structured feedback on customer needs, new integrations, and roadmap priorities.
- Collaborate with GTM leadership to refine demo environments, onboarding processes, and internal enablement materials.
- Help establish Unit21’s technical foundation and knowledge base for the EMEA region.
Requirements
- 5+ years of experience in Solutions Engineering, Forward Deployed Engineering, or Implementation roles in SaaS, FinTech, or RegTech.
- Strong technical foundation across: APIs (REST, Webhooks, Postman)
- ETL pipelines, data ingestion, and schema mapping
- Relational databases (PostgreSQL, MySQL)
- Python or JavaScript/TypeScript
- Proven experience translating business and compliance requirements into scalable technical solutions.
- Excellent communication and stakeholder management skills, including with non-technical audiences.
- Experience working with financial institutions or fintechs strongly preferred.
- Domain knowledge in financial crime, AML, or fraud detection a plus.
- Comfortable operating in a dynamic, high-growth startup environment.
Benefits
- Competitive salary and pre-IPO stock options
- 100% company-paid medical, dental and vision insurance (for employee)
- Optional HSA and FSA medical reimbursement accounts
- Unlimited paid time off
- Generous leave programs for life events
- 401(k)
- Charity matching
- Annual Learning & Development stipend
- One-time Home office set-up stipend
- Commuter benefits
- Happy hours and team-building events
- Great office space in the San Francisco Financial District
- Fully stocked kitchen
- Lunch and dinner provided in SF office at least 3x per week
Job title
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