AA
Alexander Shunnarah Trial AttorneysLegal Assistant – Case Manager
Case Manager supporting attorneys in personal injury cases at a rapidly growing law firm. Manage cases from pre - litigation to litigation with a focus on client advocacy.
About the role
- Manage all administrative tasks associated with the legal process of the nonjudicial foreclosure process
- Edit, prepare, and format memoranda, correspondence, advertisements/postings, deeds, assignments, and various other legal documents
- Ensure effective and timely delivery of outgoing mail, messenger deliveries, overnight deliveries, and facsimiles
- Field calls and correspondence from borrowers, clients, courts, and other outside parties
- Ensure timely, courteous, and thorough responses to a heavy volume of email correspondence
- Develop and maintain congenial relationships with business associates and clients
- Consistently and accurately update the firm’s internal case management system, as well as all client systems
- Review title reports and recorded documents
- Provide exceptional customer service to clients at every level of interaction
- Proofread legal documents as required
- Support attorneys in a high volume, time sensitive atmosphere
- Provide regular and timely client status updates and continual follow-up on outstanding documents and services
- Coordinate with title contacts to complete outstanding tasks such as recordings and retrieval of missing documents
- Assist with check down of closed, active, and hold files including forwarding invoices of foreclosures fees and costs, creating chronologies, and retrieving documents
- Perform other duties and responsibilities as needed
Requirements
- Minimum associate degree, Paralegal Certificate, or at least 2 years of experience as a legal assistant
- Default law firm experience preferred, but not required
- Excellent verbal and written communication skills
- Committed to providing exceptional customer service
- Ability to communicate courteously and effectively with borrowers, clients, attorneys, other internal employees, and outside parties
- Must be able to work with others in a congenial and team-oriented manner
- Exceptional organizational skills; ability to multi-task and be adaptable to continual change
- Ability to read and write at a high level for proofreading and editing purposes
- High-level proficiency in MS Office suite
- Proficiency in internet research activities
- Familiarity with case and document management software
- Experience with client systems such as ICE/BKFS, Clairfire, Tempo, Vendorscape preferred
- Good understanding of the legal process surrounding foreclosure preferred
- Experience with review of title reports and identifying chain of title issues preferred
- Ability to proficiently operate computer, fax machine, scanner, photocopier, typewriter, and telephone
- Must be authorized to work in the United States
- Ability to occasionally lift and/or move up to 25 pounds
Benefits
- WFH Flexible
- Full-time Monday through Friday schedule (8:30am to 5:00pm)
- Comprehensive compensation and benefits package
- Salary commensurate with your experience and accomplishments
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