Associate Manager enhancing leadership skills for the next generation of legislators at Future Caucus. Leading leadership development programs and managing relationships with diverse audiences.
About the role
- Fleet Manager in charge of NEMT provider relationships and transportation management for healthcare access in New York. Ensuring compliance with safety and accessibility standards while enhancing patient transportation services.
Responsibilities
- Field responsibilities include transportation provider relationship management, training, and quality assurance monitoring; client relationship management at client offices and program locations; and onsite emergency incident presence.
- Manage in the field to personally respond to any incidents and interact with drivers and vehicles. This is a hybrid position that will require in-office presence when interfacing with clients.
- Maintain departmental compliance with company policies, recordkeeping, and procedures. Ensure departmental adherence to all applicable **Federal, State, Local, DOT, and OSHA regulations.**
- Maintain accurate records of driver rosters and performance, as well as fleet vehicles, including all preventive maintenance, inspections, and repairs.
- Ensure vehicles meet **NEMT standards for accessibility, safety, and passenger comfort,** including regular inspections and adherence to wheelchair securement protocols.
- Collaborate with other managers or staff members to formulate and implement policies, procedures, goals, or objectives.
- Proactively communicate key findings and updates from site visits, meetings, or incidents to relevant stakeholders.
- Monitor operations to ensure that partner NEMT providers comply with administrative policies and procedures, safety rules, and government regulations.
- Establish situational procedures for issues that impact fleet performance, such as emergency maintenance, driver shortages, and service disruptions.
- Promote a culture of **safety, compliance, and customer care** aligned with NEMT and PACE program standards.
Requirements
- **Must reside in the New York Boroughs due to client and driver demographics**
- Commercial Driver’s License (CDL) – Class C minimum with passenger endorsement
- Bachelor’s degree in a related field preferred, or equivalent relevant work experience.
- Minimum of 5 years of transportation-related management experience, preferably in NEMT or healthcare transportation.
- Experience transporting passengers who are elderly, frail, or have mobility challenges.
- Proven knowledge of DOT and OSHA regulations, vehicle maintenance, driver compliance, and safety standards.
- Familiarity with NEMT scheduling systems, GPS-enabled fleet management tools, and electronic driver logs (ELDs).
- Strong understanding of vehicle accessibility standards, defensive driving principles, and patient transport safety.
- Excellent time management, communication, and problem-solving skills.
- Ability to multitask and make sound operational decisions in dynamic environments.
Benefits
- Base salary band of $60,000 - $80,000 plus a rich benefits offering
- Competitive compensation at a fast-growing company
- Career advancement opportunities
- Paid Time Off
- Medical, Dental, and Vision insurance - multiple great coverage options offered for employees and dependents with generous company contribution
- TalkSpace, Healthy Advocate EAP, Teledoc, One Medical, KindBody - all company provided
- Life insurance, short-term disability, long-term disability - again, all company provided
- 401k retirement savings plan with 4% fully vested employer match right out of the gate
- Fully paid parental leave
- And we're always looking to add more...**
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
OMHC Program Manager responsible for clinical and administrative operations at an outpatient mental health clinic. Position offers flexible schedule and potential full - time expansion.
Guest Services Manager overseeing Guest Services team at Seabrook Hospitality. Leading guest experiences and managing operations in a premier hospitality environment.
Hospitality Zone Manager ensuring high standards in vacation rental properties. Building relationships with property owners and maintaining guest satisfaction in a vibrant community.
Asset Manager responsible for managing NPLs Wholesale portfolio performance with strategies and legal actions for improvement. Communicates and negotiates with debtors and stakeholders for effective restructuring solutions.
Practice Manager at Lake Tapps Veterinary Hospital overseeing veterinary care and team management. Ensuring exceptional client service and operational efficiency under the WellHaven brand.
Manager - Payer Relations managing healthcare partnerships. Reporting to SVP - Payer Contracting, focusing on scaling the healthcare industry.
LVN Lead Care Manager for Astrana Health's ECM team linking high risk members to community resources. Responsibilities include assessments, care planning, and coordination for improved health outcomes.
Senior Manager Audit conducting corporation and annual audits for diverse national and international clients. Engaging in specialized audits and advisory tasks along with team leadership.
Contracts Manager ensuring agreements are executed with speed and precision for Hinge Health's commercial growth. Leveraging AI and data for scalable legal operations.