Membership Consultant at F45 responsible for driving sales and customer engagement. Engaging with leads and promoting fitness memberships in a vibrant studio environment.
Responsibilities
A Membership Consultant at F45 is responsible for meeting and exceeding all key performance sales indicators for our studio; including membership sales, maximizing workout traffic and maintaining premium customer service levels
Timely outreach to new leads
Sharing in depth knowledge of F45 training sessions and overcoming objections
Converting leads into memberships
Ensuring the sales performance of the studio is meeting goals
CRM System Administration
Managing new lead entries once received from our social media outlets, community events and marketing campaigns
Reporting on sales progress
Conducting goal-oriented consultations with all members
Generating new leads through current members, community outreach, and all social media platforms
Being present at location for events, festivals and local community gatherings
Working collaboratively with the Head Trainer/Studio Manager to manage the studio ensuring smooth and cohesive operations
Requirements
A strong interest and passion for the fitness industry
Excellent verbal and written communication, including the ability to communicate
Excellent customer service skills with a go-getter mentality
Ability to prioritize and meet goals in a fast-paced environment
Ability to follow up with leads on a daily basis using a variety of contact methods
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