Hybrid Financial Services Operations Supervisor

Posted last month

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About the role

  • Lead and develop a team of associate level transfer agency representatives delivering service excellence to clients and shareholders
  • Direct day-to-day operational activities to achieve optimal performance and compliant operations
  • Prepare, coach and develop talent; provide frequent feedback and one-on-one interactions
  • Encourage, support, and mentor employees to promote retention and satisfaction
  • Monitor team goals and key performance measures and drive adjustments to achieve targets
  • Partner with associates, clients and colleagues to deliver a center of excellence
  • Oversee back-office financial services for mutual fund clients including account establishment, processing trades, facilitating money movement, and data analysis

Requirements

  • High energy and enthusiasm with a passion for people leadership
  • Experience in financial services operations
  • Bachelor’s degree or 2 years of related industry and leadership experience preferred
  • Excellent attention to detail and accuracy and strong multi-tasking skills
  • Computer experience (Word, Excel, Microsoft Outlook and Teams)
  • Excellent Interpersonal and customer service skills
  • Reliable high-speed internet connection with minimal service interruptions (Minimum download speed of 70-100MBPS and upload speed of 20MBPS)
  • Dedicated, quiet home workspace that allows you to attend training and perform work without distractions, background noise, or interruptions

Benefits

  • Flexibility : Hybrid Work Model & a Business Casual Dress Code, including jeans
  • 401k Matching Program
  • Professional Development Reimbursement
  • Flexible Personal/Vacation Time Off
  • Sick Leave
  • Paid Holidays
  • Medical
  • Dental
  • Vision
  • Employee Assistance Program
  • Parental Leave
  • Training: Hands-On, Team-Customized, including SS&C University
  • Extra Perks: Discounts on fitness clubs, travel and more!
  • SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan.

Job title

Financial Services Operations Supervisor

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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