Conduct Start Up of Rockwell Automation Medium Voltage products & 3rd party components on customer locations (AC Drives, Soft starters, Switchgear & Controllers)
Provide emergency breakdown support, repair and on-site analysis on Medium Voltage products
Provide technical support to customers and colleagues worldwide
Participate in the on-call support mechanism as part of the EMEA MV Support Rota
Perform preventative maintenance activities on Rockwell Automation products
Lead on-site Start Up Project Management and liaise with LCS Project Manager(s)
Support LCS Project Manager(s) and Proposal Engineer(s) with quotes for spares and services
Complete all on-site project administration such as commissioning guidelines, reports & drawings
Conduct training for customers/colleagues
Accurately complete commissioning/service documentation after every project and submit to relevant team members
Communicate intelligence from site (e.g. BOT hours usage, schedule impact, contractual matters, new business opportunities)
Use Field Service Portal on SAP to book billable hours daily
Promote the Rockwell Automation services portfolio
Report to EMEA Delivery Manager MV and work across EMEA customer sites and Rockwell locations
Requirements
Minimum 5 years of experience in a similar position
Medium Voltage Drives background
Excellent knowledge of the industrial automation product range and applications
Ability to travel 80% of time, EMEA region
Eligibility to live, work and travel in EU (visa sponsorship and relocation support not available)
Participate in on-call support as part of the EMEA MV Support Rota
Ability to conduct start-up, commissioning, maintenance and repair of MV products
Ability to provide technical support to customers and colleagues worldwide
Ability to complete project administration, commissioning reports & drawings
Preferred: Bachelor or Master degree in Electrical / Electronic or Electrical / Mechanical Engineering
Preferred: Willingness to relocate to Hungary or Turkey
Benefits
Comprehensive mindfulness programs with a premium membership to Calm
Volunteer Paid Time off available after 6 months of employment for eligible employees
Company volunteer and donation matching program
Employee Assistance Program
Personalized wellbeing programs through our OnTrack program
On-demand digital course library for professional development
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