About the role

  • Conduct Start Up of Rockwell Automation Medium Voltage products & 3rd party components on customer locations (AC Drives, Soft starters, Switchgear & Controllers)
  • Provide emergency breakdown support, repair and on-site analysis on Medium Voltage products
  • Provide technical support to customers and colleagues worldwide
  • Participate in the on-call support mechanism as part of the EMEA MV Support Rota
  • Perform preventative maintenance activities on Rockwell Automation products
  • Lead on-site Start Up Project Management and liaise with LCS Project Manager(s)
  • Support LCS Project Manager(s) and Proposal Engineer(s) with quotes for spares and services
  • Complete all on-site project administration such as commissioning guidelines, reports & drawings
  • Conduct training for customers/colleagues
  • Accurately complete commissioning/service documentation after every project and submit to relevant team members
  • Communicate intelligence from site (e.g. BOT hours usage, schedule impact, contractual matters, new business opportunities)
  • Use Field Service Portal on SAP to book billable hours daily
  • Promote the Rockwell Automation services portfolio
  • Report to EMEA Delivery Manager MV and work across EMEA customer sites and Rockwell locations

Requirements

  • Minimum 5 years of experience in a similar position
  • Medium Voltage Drives background
  • Excellent knowledge of the industrial automation product range and applications
  • Ability to travel 80% of time, EMEA region
  • Eligibility to live, work and travel in EU (visa sponsorship and relocation support not available)
  • Participate in on-call support as part of the EMEA MV Support Rota
  • Ability to conduct start-up, commissioning, maintenance and repair of MV products
  • Ability to provide technical support to customers and colleagues worldwide
  • Ability to complete project administration, commissioning reports & drawings
  • Preferred: Bachelor or Master degree in Electrical / Electronic or Electrical / Mechanical Engineering
  • Preferred: Willingness to relocate to Hungary or Turkey

Benefits

  • Comprehensive mindfulness programs with a premium membership to Calm
  • Volunteer Paid Time off available after 6 months of employment for eligible employees
  • Company volunteer and donation matching program
  • Employee Assistance Program
  • Personalized wellbeing programs through our OnTrack program
  • On-demand digital course library for professional development
  • Work tools including a company car
  • Other local benefits

Job title

Field Service Engineer, MV

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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