Senior Field Service Engineer delivering technical service and maintaining operations of automated baggage handling systems. Involved in troubleshooting, preventive maintenance, and improving customer satisfaction.
About the role
- Senior Manager, National Field Engineer at Otis leading service excellence and field engineering. Expertise in elevator systems with training and improvement responsibilities.
Responsibilities
- Deliver on commitments today and plan strategy for the future
- Create curriculum and deliver training to support Otis mechanics and regional field engineers
- Identify improvement opportunities with Otis products or processes
- Maintain and enhance digital applications & service tools
Requirements
- At least 10 years of direct field experience as a mechanic, adjuster, regional field engineer or similar job function
- Expert level knowledge on current production & legacy elevator systems
- Capability of resolving highly complex technical challenges
- Familiarity with Otis Systems, Policies and Field Processes
- Ability to create field technical documentation and training
- Experience in networking and collaboration across Otis field operations
Benefits
- Opportunities, training, and resources that build leadership and capabilities
- Employee Scholar Program sponsoring colleagues to pursue degrees or certification programs
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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