Senior Manager, National Field Engineer at Otis leading service excellence and field engineering. Expertise in elevator systems with training and improvement responsibilities.
Responsibilities
Deliver on commitments today and plan strategy for the future
Create curriculum and deliver training to support Otis mechanics and regional field engineers
Identify improvement opportunities with Otis products or processes
Maintain and enhance digital applications & service tools
Requirements
At least 10 years of direct field experience as a mechanic, adjuster, regional field engineer or similar job function
Expert level knowledge on current production & legacy elevator systems
Capability of resolving highly complex technical challenges
Familiarity with Otis Systems, Policies and Field Processes
Ability to create field technical documentation and training
Experience in networking and collaboration across Otis field operations
Benefits
Opportunities, training, and resources that build leadership and capabilities
Employee Scholar Program sponsoring colleagues to pursue degrees or certification programs
Field Service Engineer providing customer support for analyzer and measurement systems in the Pulp & Paper manufacturing process. Requires strong technical skills and extensive field experience with travel expectations up to 75%.
Power Field Service Engineer maintaining Aggreko’s power and temperature control fleet at customer sites in the UK. Provide expert servicing, maintenance, and support for diesel - driven generators and power products.
Field Service Technician for EnerSys providing solutions for stored energy applications by diagnosing and repairing equipment at customer sites. Travel to customer locations for maintenance and technical support.
Field Service Technician installing and maintaining IT infrastructure for Edward Jones branch locations. Managing onsite tasks and ensuring connectivity within assigned territory, requiring regular travel.
IT Field Engineer responsible for implementing technology while ensuring client satisfaction in a hybrid environment. Supporting projects and optimizing operations for Thriveon clients in IT services.
Field Service Technician providing on - site service, maintenance, and troubleshooting for Xylem's advanced water technology systems. Working closely with clients to ensure their needs are met while promoting sustainability in water management.
Field Service Technician diagnosing and repairing lift trucks for Crown Equipment Corporation. Maintaining service van and inventory while providing excellent customer support in Tempe, AZ.
Field Service Technician supporting Edward Jones branch offices and vendor sites in San Antonio area. Responsible for managing installations, upgrades, and maintenance of network connectivity and infrastructure including travel to various locations.
Field Engineer providing remote and on - site support for Genetec customers in physical security solutions. Involves technical support, system deployment, and customer relationship management.
Field Service Engineer performing maintenance on airport and warehouse automation systems for Vanderlande. Collaborating with teams to ensure reliability and promoting safety.