IT - Service Engineer providing on - site support for end - user workplace services in Frankfurt, Mainz, or Ingelheim. Responsible for installation, configuration, and troubleshooting of IT hardware and software.
About the role
- Field Application Engineer providing technical support and integration expertise for automotive customers with Cirrus Logic's solutions. Collaborating closely with engineering teams to secure design wins and customer accounts.
Responsibilities
- Provide technical support to key customers both remotely and on-site to help secure new business and maintain existing accounts.
- Lead acoustic and electrical troubleshooting, product evaluation, and hardware bring-up activities in customer lab environments using industry-standard test equipment and analyzers.
- Act as the primary technical liaison between Cirrus Logic and automotive Tier-1 suppliers, OEMs, and ecosystem partners.
Requirements
- BSc or MSc in Electrical Engineering is preferred, along with relevant experience working with Automotive Tier-1 suppliers, OEMs, and within the semiconductor industry.
- Strong expertise in automotive networking, with a solid understanding of standards such as A2B, AVB/TSN, Ethernet Audio, CAN, and LIN, as well as related technologies.
- Commercial project experience in at least one of the following areas:
- o Supporting automotive amplifiers, converters, and audio codecs.
- o Supporting haptic drivers and performing waveform tuning.
- o Applying audio DSP algorithms, filter design, and signal processing concepts.
- Key responsibilities include developing and maintaining strong customer relationships, identifying technical needs, and effectively communicating these to sales management and product teams.
- Excellent communication skills in both German and English, with the ability to clearly convey complex technical concepts.
- Proven ability to independently manage multiple customer and project priorities in a dynamic environment.
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