Sr. Manager, Field Engineering providing technical support and training for service field associates at Otis. Ensuring quality service and leading specialized training initiatives across the field.
Responsibilities
Troubleshooting equipment malfunctions and advising personnel
Providing training on various types of equipment
Conducting regular inspection trips to consult with service supervisors and construction superintendents
Ensuring quality of service work, installations, and modernization
Interacting with customers to explain technical problems
Leading and influencing teams and customers in challenging situations
Requirements
5+ years relevant technical elevator experience required
Ability to work in a highly team-oriented and dynamic environment
Candidate must demonstrate strong written and verbal communication skills
Needs to be self-motivated and able to manage many simultaneous projects and responsibilities
Strong leadership skills, goal-oriented, strong time management and organizational skills
Working knowledge of Otis and non-Otis software, as well as preferred experience with current and vintage Otis and non-Otis products
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