Hybrid Field Engineering Specialist – Tissue & Molecular Diagnostics

Posted last month

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About the role

  • Showcase your expertise in technical repair for Roche assigned product lines
  • Offer valuable service to laboratory customers in your assigned territory
  • Provide routine technical support, on-site service and repair of Roche products
  • Serve as a customer contact for technical and service-related issues and perform preventative maintenance
  • Diagnose and resolve mechanical, hardware, software, and system failures
  • Document all activities, contribute to quality improvement, and focus on maximizing customer satisfaction

Requirements

  • High school diploma and 2 years of technical school or equivalent military training or equivalent work experience
  • 5 years of progressive experience repairing or servicing mechanical/system hardware and software, or networking/wireless networking OR a Bachelor’s degree in Biomedical Engineering, Mechanical Engineering, Electrical Engineering, Chemistry or related field plus 1-2 years of progressive experience repairing or servicing complex mechanical/system hardware and software, or networking/wireless networking
  • Successfully training or certification as defined by RD Services Leadership and policy
  • Ability to travel, including some overnight travel, is required

Benefits

  • A discretionary annual bonus may be available based on individual and Company performance
  • Exceptional support to customers
  • Commitment to employee development and a work environment that values respect and empowerment

Job title

Field Engineering Specialist – Tissue & Molecular Diagnostics

Job type

Experience level

Mid levelSenior

Salary

$68,900 - $127,900 per year

Degree requirement

High School Diploma

Location requirements

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