Chief Operating Officer at the FCA, leading strategic and operational initiatives to enhance financial regulation efficiency and effectiveness. Collaborating with executive leadership to drive significant organizational changes.
Responsibilities
Organisational leadership – ExCo representative for Operations, leading on all strategic and operational activities.
Work closely with the CEO and peers to deliver the FCA’s Strategy.
Take responsibility for the effective operations of a public body under scrutiny from multiple stakeholders, governments departments and Parliament.
Responsible for directing the development and supporting the delivery of the FCA’s strategic prioritisation.
Translate strategy into actionable goals, helping to implement organisation-wide goal setting, performance management, as well as annual and medium term business planning.
Advisor on all issues relating to operational functions, specifically to ensure that the FCA continually adapts and innovates.
Provide leadership to divisional directors for functional areas of HR, Finance & Corporate Services, Change and Cyber/Operational Resilience.
Develop and implement policies and procedures to facilitate management control and to ensure that all internal operations achieve their business objectives.
Drive forward the diversity and inclusion agenda, building an inclusive culture ensuring colleagues thrive and meet organisational outcomes.
Requirements
Extensive experience of leadership and people management, with the ability to inspire and motivate teams through a growth mindset
Experience of setting corporate strategy and measuring/evaluating progress
Demonstrable operational grip across complex organisations including leadership to carry and drive significant change and technology enablement
Proven multi-functional leader of a consumer facing business at scale, with experience of operational challenges
Experience of balancing strategic leadership and operational delivery: relevant experience working within a matrix organisational structure to drive forward actionable metrics that improve efficiencies and deliver value for money
Strategic thinker; open to new perspectives and better ways of working; an advocate of innovation
Proven ability to establish and maintain excellent stakeholder relationships with the credibility to engage, influence and gain the confidence of others.
Ability to mitigate and foresee potential issues, working with the most senior of leaders, delivery partners and stakeholders to challenge in an assertive yet constructive way
Change agent; willingness and conviction to spearhead new initiatives that will lead to operational improvements.
Experience of leading and shaping an organisational operational challenge, ideally across a wide multifunctional team combining teams such as technology, HR, Procurement, etc.
Benefits
30 days holiday per year plus bank holidays
Private healthcare with Bupa
A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age- up to 12% a month once you reach age 35)
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